Outlook 365 Default Account

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1

When using Outlook 365 to send emails, is it possible to set it up so that the Account by default is whatever account is integrated on that machine? Meaning that the process automatically uses the Outlook account of the person who’s machine the process is running on. This would eliminate the need to change the Outlook account manually if running the process on a different machine.

As far as I know, Outlook 365 forces you to select an account

This image displays a workflow in an automation tool where an email is sent using Outlook 365 with the assignment of a variable "InvoiceAge" set to "6" and includes comment sections. (Captioned by AI)
This image displays a workflow in an automation tool where an email is sent using Outlook 365 with the assignment of a variable "InvoiceAge" set to "6" and includes comment sections. (Captioned by AI)701×710 21.4 KB

Thanks

2

@jpreziuso

if you leave as default ideally that would be the case

cheers

3

Hi @jpreziuso ,

Yes. In the “Send Outlook Mail Message” activity, leave the Account field blank. When this field is empty, UiPath defaults to the primary Outlook account configured on the local machine.

4

This image shows a workflow in an automation tool using Outlook 365 to send an email, with steps including assigning a variable "InvoiceAge" to "6". (Captioned by AI)
This image shows a workflow in an automation tool using Outlook 365 to send an email, with steps including assigning a variable "InvoiceAge" to "6". (Captioned by AI)701×710 21.4 KB

I don’t think this is possible with Outlook 365 as it requires you to select an account

5

The image shows a UiPath workflow automating an Outlook 365 task that assigns a value to 'InvoiceAge' and sends an email. (Captioned by AI)
The image shows a UiPath workflow automating an Outlook 365 task that assigns a value to 'InvoiceAge' and sends an email. (Captioned by AI)701×710 21.4 KB

I don’t think this is possible with Outlook 365 as it requires you to select an account

6

@jpreziuso

you need to use ‘use desktop outlook app’ activity

This image shows a configuration interface for the "Use Desktop Outlook App" activity, where the default email account is selected and the reference name is set to "Outlook." (Captioned by AI)
This image shows a configuration interface for the "Use Desktop Outlook App" activity, where the default email account is selected and the reference name is set to "Outlook." (Captioned by AI)712×387 11.1 KB

cheers

7

When I try to use Desktop Outlook, I get the following error

The image shows a "Runtime execution error" message from UiPath, indicating an operation was aborted due to an exception from HRESULT: 0x80004004 (E_ABORT) related to sending an email, with the exception type being System.Runtime.InteropServices.COMException. (Captioned by AI)
The image shows a "Runtime execution error" message from UiPath, indicating an operation was aborted due to an exception from HRESULT: 0x80004004 (E_ABORT) related to sending an email, with the exception type being System.Runtime.InteropServices.COMException. (Captioned by AI)572×498 21.7 KB

8

Is the account properly set up in the machine you’re running it on?

9

@jpreziuso

Is a outlook app installed?

Cheers

10

Yes Outlook is installed. I am not sure if it is a organizational security issue or not

11

Yes I have an outlook account set up on the machine. As for it being set up properly, I believe it is but it could possibly be an organizational security setting

12

@jpreziuso

if it is a company laptop then yes there might be some restrictions in place

cheers

1 Like
13

@jpreziuso

Yeah, it’s likely a security issue as the interop itself is throwing an error.
However, just to be sure, you can try running the same piece of workflow on your personal machine to check if the issue still persists.