Hi, I’m just having my first experience with Orchestrator Triggers and I have a problem. I have a process that accesses an Excel document. If I start the process manually on the machine stored in the trigger, it runs through. If I trigger the process via Ochestrator, then I see the starting process in the assistant, but it then runs into an error (“The workbook does not exist”). The path to the workbook is absolute and refers to a shared network folder.
What could be the reason?
Is your bot is a background process?
Hej,
yes, it is a background process and yes, it runs under the same user. When I am logged in on the computer with the user stored in Orchestrator, I can see (in UiPath Assistant) that the process is triggered/running.
Thank you for your support!
Checke the \ or \ this symbols in path variable
In the debug mode in a immediate panel or
Print the path in logs and see as it’s a shared network folder sometimes this causes issue and it will result into error path not found
@Staccato
This is the issue. When the process is background process and runs from Orchestrator or Assistent, it runs in service user which is different than the actual user.
Refer this for more details:
From the documentations it’s advised to:
To use credentials specified in Orchestrator, you need to configure the UIPATH_HEADLESS_WITH_USER system environment variable on the robot machine and set the value to True.
Try this.
Thank you very much for your replys. @ashokkarale I’ll take a look at your comment and get back to you. Thank you very much!
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@ashokkarale thanks again! Now it works as expected.
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