Orchestrator log in error - no organization

Help Orchestrator
1

Hello,

we are not able to log in to Orchestrator since today. When we want to select an organization, we don’t get any displayed now.
When I log in to the host with the admin, I see the organization. It is activated and also has licenses.

Organization

2023-10-11 15:05:28.9415 UiPath.IdentityServer.Web.Middleware.ExceptionHandlingMiddleware OrchestratorClient:GetTenantsAsync returns unexpected status code: Unauthorized
HttpRequestException*OrchestratorClient:GetTenantsAsync returns unexpected status code: Unauthorized*   at UiPath.IdentityServer.Application.OrchestratorService.OrchestratorClient.GetTenantsHelperAsync(String filter)
   at UiPath.IdentityServer.Application.OrchestratorService.OrchestratorClient.GetTenantsAsync(IEnumerable`1 keys)
   at UiPath.IdentityServer.Application.Services.OrchestratorBasedPartitionLookupService.GetOrganizationInfoByGlobalIdsAsync(IEnumerable`1 orgIds)
   at UiPath.IdentityServer.Web.Controllers.UI.ExternalIdentityController.Tenants()
   at lambda_method1088(Closure , Object )
   at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.AwaitableObjectResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Logged|12_1(ControllerActionInvoker invoker)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeInnerFilterAsync>g__Awaited|13_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Logged|17_1(ResourceInvoker invoker)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Logged|17_1(ResourceInvoker invoker)
   at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger)
   at Microsoft.AspNetCore.Localization.RequestLocalizationMiddleware.Invoke(HttpContext context)
   at UiPath.IdentityServer.Web.Middleware.UserAppInsightsMiddleware.InvokeAsync(HttpContext httpContext)
   at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
   at UiPath.IdentityServer.Web.Extensions.Configuration.ClearCacheConfiguration.<>c.<<DontUseRequestCache>b__1_0>d.MoveNext()
--- End of stack trace from previous location ---
   at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider)
   at UiPath.IdentityServer.Web.Middleware.CancellationTokenRegisterMiddleware.InvokeAsync(HttpContext httpContext)
   at UiPath.IdentityServer.Web.Extensions.Configuration.GlobalSecurityConfiguration.<>c.<<UseGlobalSecurity>b__0_3>d.MoveNext()
--- End of stack trace from previous location ---
   at NWebsec.AspNetCore.Middleware.Middleware.CspMiddleware.Invoke(HttpContext context)
   at NWebsec.AspNetCore.Middleware.Middleware.MiddlewareBase.Invoke(HttpContext context)
   at NWebsec.AspNetCore.Middleware.Middleware.MiddlewareBase.Invoke(HttpContext context)
   at NWebsec.AspNetCore.Middleware.Middleware.MiddlewareBase.Invoke(HttpContext context)
   at IdentityServer4.Hosting.IdentityServerMiddleware.Invoke(HttpContext context, IEndpointRouter router, IUserSession session, IEventService events, IBackChannelLogoutService backChannelLogoutService)
   at IdentityServer4.Hosting.MutualTlsEndpointMiddleware.Invoke(HttpContext context, IAuthenticationSchemeProvider schemes)
   at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
   at IdentityServer4.Hosting.BaseUrlMiddleware.Invoke(HttpContext context)
   at UiPath.IdentityServer.Web.Middleware.ScaleUnitRoutingMiddleware.InvokeAsync(HttpContext httpContext)
   at UiPath.IdentityServer.Web.Middleware.OrgLevelIssuerMiddleware.InvokeAsync(HttpContext httpContext, ITargetedFeatureFlagService targetedFeatureFlagService, IOptionsSnapshot`1 appSettings)
   at UiPath.IdentityServer.Web.Middleware.PublicOriginMiddleware.Invoke(HttpContext context)
   at UiPath.IdentityServer.Web.Middleware.ExceptionHandlingMiddleware.InvokeAsync(HttpContext httpContext)
2

After further research we found out that one certificate (Identity Server Signing Certificate) has expired.

3

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