Orchestrator Connection Issue - Unable to Connect to Robot

Help Orchestrator
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Hello UiPath community,

I’m having trouble connecting UiPath Studio to Orchestrator. I’ve double-checked my Orchestrator URL, machine key, and robot configuration, but I still can’t establish a connection. Has anyone faced a similar issue, and what steps did you take to resolve it?

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What error do you see and where?

How did you configure the robot in Orchestrator?

Are you using a Machine Template or Standard Machine for connection?

Are you using the UiPath Cloud Orchestrator?

What is your robot version?

In which mode did you install the robot (User Mode or Service Mode)?

Generate the Event Viewer log by following the below steps and share it with us:

Start > Event viewer > Windows Logs > Application > right-click on it and then select “save all event”. Save the file (unfiltered) as .evtx and provide it to us

Reference: https://uipath-survey.secure.force.com/CaseView/articles/Knowledge/How-to-get-Application-Logs-from-the-Event-Viewer
Let us know the time when the issue occurred in the UTC timezone

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