Orchestrator connect problem

[ran.xu]

Hi,

I tried to connect my orchestrator with my UiPath assistant. the set up is connected by service Url.
When i tried to connect with Machine. my uipath assistant alwasy show “Connected, unlicensed”.

Anyone can help me with this?

Thank you

Ran

[wasea (Vasile)]

Hello @ran.xu ,

Did you searched on this forum about this issue?
Some posts that might help you:

Robot Status Connected Unlicensed In Classic Folder

Resolution when Robot Status shows Connected, Unlicensed. Note: All the approaches mentioned below are valid for Classic folders only. Approach #1: Incorrect user defined in the Orchestrator. Define the same user while provisioning the Robot section in Orchestrator with which it is logged in to the Robot / Studio machine. To validate open the command prompt in the Robot/Studio and check the user using the command "whoami" [2.jfif] Open the Orchestrator and check the Robot Page to validate the …

Also, did you allocated the licenses to your tenant?

Orchestrator - Managing Your Licenses

I hope it helps.

Vasile.

[ran.xu]

Hi Vasile,

Thank you so much for your help.

Actually i already tried all these steps before,but what i got is still connected,unlicensed.

I am using community version, if there are any limitation for the community version? that’s why i could not connected with licenses by using machine key (only can connected and licenses by using service URL)

Thank you

Ran