OMNIPAGE OCS - Problems discovering text

Hi there,

We are having problems with Omnipage OCR where it struggles to find certain document file names.

The OCR scans a webpage for just a column section within that webpage and tries to find a document number xxxxx-00-va310-x001.
Some times it finds this number without problems, other times its just looping because it can’t find anything.

The document number is a hyperlink and is colored blue if that matters.

For our testing we have been using chrome (if that matters?).

Do you guys have any tips/tricks on how to resolve this?


Hello @MandaOk!

It seems that you have trouble getting an answer to your question in the first 24 hours.
Let us give you a few hints and helpful links.

First, make sure you browsed through our Forum FAQ Beginner’s Guide. It will teach you what should be included in your topic.

You can check out some of our resources directly, see below:

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  2. Topic that contains most common solutions with example project files can be found here.

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  5. Meet us and our users on our Community Slack and ask your question there.

Hopefully this will let you easily find the solution/information you need. Once you have it, we would be happy if you could share your findings here and mark it as a solution. This will help other users find it in the future.

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Cheers from your friendly

i have also same kind of problem.did you get any solution till now?

Hello @ydash999

It would be better if you can give more clarity on the issue which you are facing with some samples