Not able to run shared App

Help Apps
1

Hi,

I have developed an UiPath App (which uses start process activity) and shared it with multiple users with Run Only permission. Whenever user runs this app he gets below attached error. Please let me know the steps to fix this error.

Capture

2

Hi @poorna_nayak07 - Is the process attended or unattended?

If it is attended, have you shared it with those users and their robots? so that it is available in their Robot Tray/Assistant.

If it is unattended, do those user have permission to invoke the process?

3

Hey @ankit.saraf,
I have unattended processes and assigned folder administrator role to the user

4

@poorna_nayak07 can you share the app with us?

1 Like
5

Yes @Prashant_Verma

6

is this solved? I have the same issues

7

No this issue is not solved

1 Like
8

I also have a similar issue - I have added a user at the org-level, added them to the Automation Users group and shared the app with them, but they are unable to trigger any unattended processes. The error that is displayed simply says ‘OK’ and I can’t see any logs to identify where the issue lies.

EDIT: Same issue as How to rectify process error in UiPath Apps - #5, but the marked solution there is not valid.

9

It seems users must be given permission at org, tenant, folder, and app level in order to run unattended processes within an app. Automation User and Allow to be Automation User roles are required.

10

I solved this issue.

To be able to use UiPath Apps:

  1. Everyone should be in your organization from Users & Groups:
    (You can create new group Business Users to follow along)
    image
  2. Accept the invite and give Business User a name
  3. In UiPath Apps give the permission to Run and save the app, publish it.
    image
    image379×557 11.3 KB
  4. Now in the orchestrator Tenants and Users Give business user a role as UiPath App User. Create one if you are following.
    image
    image1080×167 8.63 KB
  5. In Roles in Tenant Orchestrator, for UiPath User set the roles for creating and viewing everything in Tenant and Folder Permission. You can give lesser permissions but give a trial and error if a business user can execute a job properly
    image
    image681×836 28.2 KB

image
image731×379 6.14 KB

image
image704×635 21.4 KB

image

The email id that I gave access to is perfectly running. Let me know if you find any issue in this.

2 Likes
11

@Sarmad_Nadeem
I tested it further since our organization is not allowed to give that many rights. And I pinned it down to the tenant rights required to start the UiPath Apps process:

→ Webhooks must be allowed.

image
image826×887 27.7 KB

1 Like