No error notifications

[Dion]

Hi,

since yesterday we do not get any notifications from failed jobs/queue-items in our mailboxes. We did not change anything to the settings in orchestrator.

How can we fix this?

[lrtetala (Lakshman Reddy)]

Hi @Dion

Please check on this

Alerts are not being generated

So the answer to this was at the bottom of the alerts documentation. Perhaps not the best location for such key information. Auto-provisioned directory users do not inherit alert subscription settings from the parent group, nor do they receive any alerts by default. To allow users to view alerts, explicitly grant the corresponding permissions to users. Basically, if you use groups to assign users to folders you can wave goodbye to any alerts. You have to add people individually to get alerts…

Regards,

[Dion]

Hi,

I am the admin and have access to all folders. I got notifactions untill yesterday-morning and then it stopped.

Gr Dion

[Dion]

Changed the settings back to default. Now it works again.