Move outlook mail message - The specified folder does not exist

Hi all,

I see the below error message when I try to run my workflow.

image

I have seen similar issues in the forum and the solution is to let the account fields as “blank”
Unfortunately, I have more than one account in my outlook and I need to specify the one the workflow has to use.

Do you have any idea of what should be done to fix this issue?

Thanks

1 Like

hi @TeeHache

Check the below post

iterate the number of message through mail message type and mention the item name in Mail Message

Check this is it working fine or not

Thanks
Ashwin S

Hello!

I think this topic should help you :slight_smile:

Regards!

Hi @Lucas.Pimenta, hi @AshwinS2,

Thanks for your replies. I have checked both the posts but I am still facing the same issue.

image

In the account fields, I have tried both “TestRecrutement” and "testrecrutement@test.com"
The only one working for the “Get outlook mail message” function is “TestRecrutement”. So I guess this is correct.

I can also confirm the MailFolder field is correct. I can see in “local” tab that my variable is correct.

Same thing for MailMessage. The “mail” variable is part of my “For Each”.

Do you have any idea what the issue is?

Thanks

Could you try to attach a screenshot of your outlook app, where you get the list of folders from?

My immediately guess is, that the folder you’re trying to access is a subfolder of your Inbox folder. So you need to assign your “MailFolder” to “Inbox\”+row(“Folder”).ToString

3 Likes

hi @TeeHache,

I think you should create folder in outlook before move mail
U can check my exampleMoveFolderOutlook.zip (13.4 KB)
Hope to help u

regards,
Chinh Le

Hi @stevengoehler, hi @Chinh_Le,

Thanks for your help. The issue is now fixed.
@stevengoehler, you are correct, the issue was my folder was not a folder but a subfolder.

Thanks

TeeHache

1 Like

Hi,

I have tried “Get outlook mail messages”, but I always get this error message.
“The specipied folder does not exist.”

Trial 1: Fail… “The specipied folder does not exist.”
Account: I only have 1 outlook mail address registered on my outlook, so I have left it blank.
MailFolder: I want to get mail from “Inbox” folder, so I left it blank.

Trial 2: Fail… “The specipied folder does not exist.”
Account: Input my outlook mail address
MailFolder: Left it blank.

Trial 3: Fail… “The specipied folder does not exist.”
Account: Left it blank
MailFolder: “Inbox”

Trial 4: Fail… “The specipied folder does not exist.”
Account: Input my outlook mail address
MailFolder: “Inbox”

Any other solutions for this please?

Hi Shifuku,

I have the same problem as you before. what I did was:

  1. make sure your account information outlook is in email format and fill account in email format as well.
  2. make sure your email outlook have Inbox folder (not subfolder).

hope those help you.

Cheers,
Indra