Move outlook mail message error

Dear all,

Kindly assist to resolve my issue.

I am now doing the Practice 1 for email automation.

When i run my workflow, it shows the error message as per below.

Message: The specific folder does not exist

It is an email rules practice. The folder that i want to access is a subfolder under my email inbox folder.

Kindly assist me.

Thank you.

@eelin

This will happen when the destination folder to where the mail is expected to be moved is not found.

Check the destination folder that you provided in the activity.

@eelin

Welcome to the Community.

You can use the below command to access the subfolder. Please change folder name according to your email box.

“Inbox\Personal"

2 Likes

@singhonkar

Thanks for your reply.

However, if i want to access to a few subfolder, how should i put the commands?

Thank you.

@Ragu9060

Thanks for your reply.

Yes, i understand that is the destination folder issue but i have no idea where should i make amendment in order to resolve it.

Thank you

@eelin

If you would like to access another subfolder within a folder, follow the tree hierarchy structure.

To above example, if there is another subfolder “Finance” inside “Personal” , then your folder path should be “Inbox\Personal\Finance”.

@eelin

You need to make changes in MailFolder property under input section. Attached the screenshot for your reference.
image

@singhonkar

Below are my email rules excel worksheet

Can i have your email so that i can send my workflow file to you so that you can better understand my concern?

Thank you.

@singhonkar

Here is the screenshot for my email.

image

@singhonkar

Below is the screenshot for my workflow.

@eelin

I’ve shared my id in your inbox. Please check.

@eelin

I went through your shared file. Could you please change the value in Move Outlook mail message activity from row(“Folder”).ToString to “Inbox”+ row(“Folder”). ToString
Please add \ backslash after Inbox keyword as I’m facing issue to replicate the same above.

Let me know if this works or not.

1 Like

@singhonkar

I have try to put “Inbox\”+ row(“Folder”). ToString

Now, it do not have the error message anymore.

However, it did not move my message to the respective folder as per the rules.

Thank you.

@singhonkar

After i change the values for the move outlook mail message, it seems work.

However , there is only 2 email message being moved to the folder.

At first i put the “top” as 200 , then it pops up error message stated the workflow run of time.

Then , I change the “top” as 100.

Is it because the mail message in my email is too many?

@eelin

Yes, in Get Outlook Mail Message activity, by default timeout is ‘30000’ milliseconds.
If you would like to access more no. of emails, please increase the TimeoutMS property which is on the extreme right top side. Try with ‘120000’ milliseconds.

Please verify manually once how many emails it should move to that folder.

@singhonkar

Thanks a lot for your kind assistance.

Finally, it works and it move the email to the respective folder.

Really appreciate your guidance.

@eelin

Welcome :slight_smile:

@eelin
If the above solution is working for you then please mark it as solution. It will help to others and save their time.

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