Missing Orchestrator Logs. Suddenly one day orchestrator and Kibana no longer showing Logs

[Hakim_Asyraf]

Hi,

Im using Orchestrator 2019.10.19 and Kibana Version: 6.5.4.

One day logs are no longer visible in Orchestrator and Kibana.

I have tried to use the solution from Logs are not visible in Orchestrator
Sadly after that, only Orchestrator logs are appeared and not Kibana. We need Kibana as our client make a report from the Kibana Dashboard.

Have tried solution from Robot logs are not visible in Orchestrator if Elasticsearch is configured also but still no luck.

I also have archived all logs that are older than 90 days for this issue but still no luck.

[system]

Hello @Hakim_Asyraf!

It seems that you have trouble getting an answer to your question in the first 24 hours.
Let us give you a few hints and helpful links.

First, make sure you browsed through our Forum FAQ Beginner’s Guide. It will teach you what should be included in your topic.

You can check out some of our resources directly, see below:

1. Always search first. It is the best way to quickly find your answer. Check out the icon for that.
   Clicking the options button will let you set more specific topic search filters, i.e. only the ones with a solution.

2. Topic that contains most common solutions with example project files can be found here.

3. Read our official documentation where you can find a lot of information and instructions about each of our products:

4. Watch the videos on our official YouTube channel for more visual tutorials.

5. Meet us and our users on our Community Slack and ask your question there.

Hopefully this will let you easily find the solution/information you need. Once you have it, we would be happy if you could share your findings here and mark it as a solution. This will help other users find it in the future.

Thank you for helping us build our UiPath Community!

Cheers from your friendly
Forum_Staff