Machine learning extractor failed

[Amani_Boukadidaaa (Amani Boukadida)]

Hello

the machine learning extractor failed to extract data from the id card
even I configured the taxonomy, the ML skill, and the package
Does anyone have an idea?
thanx in advance

[AndyMenon]

Is your automation identifying the document per the right classification you have set?

Second, can you try with another document just to rule out the quality of the document?

[Amani_Boukadidaaa (Amani Boukadida)]

@AndyMenon

our automation identifying the document per the right classification you have set

same problem

[AndyMenon]

Hi @Amani_Boukadidaaa ,

When you debug the code, are you seeing the flow submitting the request to the ML Extractor?

I’m thinking if it is classifying your document correctly, what would be causing the issue?

thanks