License Queries

[loginerror (Maciej Kuźmicz)]

Hi @ASinha

Have you used the support form for the licensing issues here:

Contact Licensing Queries & Activations

It seems like the license code is not a required field there:

I believe this post shines some light on the issue:

Question regarding licensing

Hello there, Let’s take them one by one Named User and Concurrent User licenses cannot coexist within a single Orchestrator tenant. As a result, the most suitable licensing model needs to be selected out of the two. Q: Does that mean that if we procure a node locked/named license now for studio we can not have that license managed through orchestrator at a later point along with other concurrent user licenses we intend to use based on the orchestrator? A: On the same Orches…

It seems like you would want to merge your stand alone licenses under your Orchestrator license. This can for sure be done by contacting our support via the licensing support contact form.