License error


#1

Hey all,

after having my UiPath totally crashed, I decided to reinstall it.
After a clean deletion and installation, I keep getting this error:

Activation failed with error: 0
Error description: No Error
License status: Device ID already activated, trial not allowed after code activation

Device ID: wioy0qqxElV1Nhbjb3W5
Computer: DESKTOP-QI39IU3
User Name: VM

Do you have any idea what I should do, cause all of the previous methods did not work (I found every single case that was similar to mine)

Thanks in advance.


#2

Hi @VytasM
Did you previously activate it with license key? If so you cannot go back to Community Edition.


#3

Yes, I did. So what should I do at this point?


#4

Please contact the sales team.


#5

Hi…

I am getting the same issue, but i havent installed earlier with the license key. but i installed and used the trial version. Trying to install the community edition after my trial period, i receive the same error. Plz Help.


#6

What is the email of sales team?
What should I write to them?


#7

sales.support@uipath.com

You can link them you initial post from the forum

Cheers