I installed the UiPath community last Friday and I was able to click on Start Free and start running UiPath.
But this morning when I try to access the UiPath, it asked me again to enter the Registration information.
After I entered the information and click on Activate.
It shows
Activation Error
Activation failed with error: -
Error description: Cannot use Community Edition on this machine after activating a trial or Enterprise license code. Please enter a valid license key.
License status: Device ID already activated.
Device ID: MIQG8V13vJMYKnSz+Mn6
PLEASE I need to know why this is happening, because it was all working fine last Friday, I don’t understand why it doesn’t work after the weekend, it only been few days, and I DID NOT activate the Device ID with trial or Enterprise license code.
+++++++++++++++++++++++++++++++++++++++++++
Activation failed with error: 0
Error description: Cannot use Community Edition on this machine after activating a trial or Enterprise license code. Please enter a valid license key.
License status: Device ID already activated
Device ID: XXXXXXXXXXX
Computer: XXXXXXXXXXXXXX
User Name: XXXXXXXXXXXX
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
I read through the forum and done the following troubleshooting steps:
(1) Uninstall/reinstall UiPath Studio
(2) Delete the “License” folder under C:\Users\XXXX\AppData\Local\UiPath
(3) Renew community license via “UiPath”
(4) Try emailing UiPath support, but was told they don’t support CE. ( https://www.uipath.com/company/contact-us/licensing-queries-activations
I suspect the reason why this happened was I shut down my machine halfway throught the acitvation process; I didn’t wait long enough for the activation to complete.
I am running Windows 7 Pro.
It would be great if someone can help, greatly appreciate.
