Hi,
I have installed UiPath for the first time yesterday and am getting the below error when I try to activate the Community edition license. Please help.
Activation failed with error: 0
Error description: Cannot use Community Edition on this machine after activating a trial or Enterprise license code. Please enter a valid license key.
License status: Device ID already activated
Device ID: Yxxxxxxxxxxxxxxxxxxxxxx
Computer: Lxxxxxxxxxxx
User Name: xxxxxxxxxxx
Sorry, but this does not help. The error that I am getting is mentioned as an expected behavior for cases where the trial or enterprise edition was earlier installed.
As I have mentioned in my post, I am using UIPath for the very first time ad only installed it yesterday. Still I am getting this error.
I doubt, if it was the first time CE being installed in this device because the error message shows that your device ID already activated, which this happens only if you have used a trial activation before, so you can try to reach out to the support team to extend your license, which they will only do having you provided a valid reason, or you can ask them to release your Device ID from the system and you also have to explain the reason why.
In the link I send you, the is a form that you fill to log you query they will get back to you, or can email them on uipathsupport@uipath.com, Please use your Work mail ID not personal