Issue - An RDA process Run by two persons on same departement

Help Studio
1

Hi,

An RDA Process is created for 2 different departments

A logfile is created for each department - where i log the robot process about

  • how started the process
  • how its process gone
  • how case registration is gone
  • how payment process is gone to payment system.

and etc.

I have issue that when by mistake 2 user use this robot same time then I get registered to many cases in the system.

How can I assure that it wont happend?

I have assure that Excel log file is not created if its not exist so when the file is on use then other person can not create the same file… (create file if not exist) is false…

but what can i do more. kindly help