Insights Installation failed

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1

I tried to full installation it has failed at the end, its rollback fully. My Orchestrator version is 2020.4.1

2

hey @VISHNU_V_GOPAL, did you check out our troubleshooting instructions at Troubleshooting ?

3

@Michelle_Yurovsky, we checked the troubleshooting instruction and we followed those instructions correctly.

4

Hi @Michelle_Yurovsky, we are trying to reinstall the insights from scratch. Now we got another issue as below:-

Failed to setup client|System.Net.Http.HttpRequestException: An error occurred while sending the request. —> System.Net.WebException: Unable to connect to the remote server —> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 192.168.20.79:443

Please note, we tried this after turned off the windows firewall. Please assist with this issue.

5

@VISHNU_V_GOPAL looks like your collegue @Jaibin_Joseph created a post about this issue at Insights Installation failed and is being assisted by one our engineers. for the sake of consolidation, we’ll keep that thread going and leave this one be since theyre related. thanks!