In the queue , one queue item is waiting for 10 days .how can you handle it ? as a uipath developer

Hi All,

In the queue , one queue item is waiting for 10 days. How can you handle it as a UiPath developer?

Thanks,
Prajwal

Hi @Prajwal_Mahadeo_Ghormode

This might be helpful:

it depends on your use case. Feel free to tell more about this

Also have a look at

Do you have a queue trigger set up? Is it set to start a job when just 1 item is in the queue?

Hi @Prajwal_Mahadeo_Ghormode do you want to process the queue item or do you want to delete it?

If you want to process it, you can use the Get Queue Items activity, do what you need to do with that item, then use the Get Transaction Item activity, then the Set Transaction Status activity to mark the queue item as completed.

If you want to delete it and the status is ‘New’, then you can do so right in Orchestrator when looking at the queue.

Hello, try to

  • verify your get transaction reference and filter
  • verify that the status of your item is new, else you can you set transaction progress to set it to new
  • verify that the transaction is not postponed
  • verify that the deadline is not configured to the future