IBM Personal Communications Terminal Error: Timeout

Help
1

Scenario: I am getting terminal timeout error while running process in BOR which is using IBM PC for accessing mainframe. The error is coming randomly at different steps. Session is opened at 4 steps and generally it is failing at 2/3 step. When same is tested in Studio, all steps are working fine. UiPath log shows below error.

19:59:26.8440 error System.Exception: Error attaching to session
at UiPath.Terminal.IBM.IBMTerminal.InitializeEhll()
19:59:26.8440 error at UiPath.Terminal.IBM.IBMTerminal.InitializeEhll()
19:59:26.8440 error EhllBridge.Detach dispatch exception: System.NullReferenceException: Object reference not set to an instance of an object.
at UiPath.Terminal.Generic.EHLLApi.EhllBridge.Detach()
19:59:26.8596 error EhllBridge.Attach dispatch exception: System.NullReferenceException: Object reference not set to an instance of an object.
at UiPath.Terminal.Generic.EHLLApi.EhllBridge.Attach(String sessionName)

Using IBM PC workstation program v 12.0. I will not be able to share process workflow.
Please share your experience if any and suggest to resolve this issue.

Thanks
Abhishek

2

Hi Abhishek,

Can you please share the connection string details and the WS profile for reference.

3

Hi Manish,

Issue was resolved long back by increasing timeout to 5 sec.

Thanks
Abhishek

4

Hi Abhishek,

I think you are using IBM PC’s “.ws” profile to setup a connection between the Legacy System and UiPath.

If I am not wrong, then, can you pls share the ws profile file and the connection string details from UiPath after setting up the connection, as the same is not working for me and a lot of people on this forum. Hence, we are forced to use the EHLLAPI mode of connection.

This would be helpful to understand the issue and its resolution.