Would like to seek your kind help in the following issue we are having.
My organisation had been having connectivity problems between UiPath’s Terminal activity session and our IBM Mainframe.The connection is intermittent and perhaps out of 10 times we run the workflow, connection to mainframe will fail 3~4x with error message ‘There was an error connecting to terminal. Error code: Error’ (Refer to logs below)
Information on Issue:
a. We are using Rocket Passport PC to Host terminal emulator (Version 126.96.36.1997) 64bits coupled with IBM Mainframe (TN3270 / TN3270E)
b. In Terminal session, we are specifying the below details.
EHLL dll path: C:\Users<UserID>\AppData\Local\Microsoft\AppV\Client\Integration\B836D810-0BBC-4D70-A381-8D0411EF1E34\Root\VFS\ProgramFilesX64\PASSPORT\PassHll32.dll
c. I have also extracted the logs here:
18.4.5+Branch.support/v2018.4.Sha.2a53a262e2c1098055c3ecbdabe73d45e0a6dc29 Source: Terminal Session Message: There was an error connecting to terminal. Error code: Error Exception Type: System.Exception An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is: System.Exception: There was an error connecting to terminal. Error code: Error at UiPath.Terminal.Activities.TerminalSession.EndExecute(NativeActivityContext context, IAsyncResult result) at UiPath.Terminal.Activities.AsyncNativeActivity.BookmarkResumptionCallback(NativeActivityContext context, Bookmark bookmark, Object value) at System.Activities.Runtime.BookmarkCallbackWrapper.Invoke(NativeActivityContext context, Bookmark bookmark, Object value) at System.Activities.Runtime.BookmarkWorkItem.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)
Appreciate if anyone could help on this. We had been trying to find out what was the root cause but have not had much inroads. Thanks in advance!!