License type(Free, Trial/License code):Licensed (Not willing to share the license code as its Client Confidential)
Studio/Robot version:2017.1
Current behavior: How to increase the robots license in Orchestrator?
Screenshot:
I see Orchestrator has 1 attended and 1 unattended robots. I would like to add another attended robot in the orchestrator. I have got a attended license code now.
How do i go about increasing the 1 attended to 2 attended robot using the license code i have now in orchestrator?
Thanks @DiegoTurati. What i have is the Attended Robot license, i don’t think uploading robot license in Orchestrator setting license page works as per the link you have shared.
My error is “Invalid XML” The suggested resolution for this is to “delete” the license files and reactivate, which i did and got the same error as shown below.
@vivek.rajs, well. If you have 2 licenses 1 - Attended and 1-Unattend and you are requesting a new license code to have a new Attended , yes it’s possible since both attended codes are valid!Then you can increase it .
Did you check it :
I need to check if you can use same code to increase this attended robot.
If you can’t resolve the problem following these steps above I do recommend you use the support channel:
Am not going to use studio. This is Production environment so the new Attended robot license that i have, will be used to activate only the Robot (without Studio).
Sure. You can check and come back if having 2 different license codes be a problem or it can work together.
Nope. Adding the new robot license to orchestrator is still not done. It’s still open.
The other issue I have opened is different from this one.
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Right @vivek.rajs, I was researching and checking about your problem and the better option to help you to solve this topic is to contact our support for any license related queries as i mentioned above.
You can have 1 more Robot under the same license key & email address. But after the license key is updated on UiPath side(with 1 more Robot) you will have to generate again the license file and upload to Orchestrator.
They will be able to help and support you on it. Try it and let me know.
You’re welcome @vivek.rajs , feel free to contact us anytime ok?
If you can , just mark this topic as solved since we did everything we could from here in the community.
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