How To Check if Chrome Extension Is Up-To-Date

Help
1

Hi all! My company is troubleshooting an issue we’ve been having with the UiPath Chrome Extension not staying enabled. Our IT people seem to have a different extension ID than most of our developers (developers have ID: dkgencfabioofgdmhhjljpkbbchbikbh, Version: 9.0.6821, IT people have ID: dpncpimghfponcpjkgihfikppbbhchil, Version: not sure). How can I check to see if my Chrome extension is the most up-to-date? I don’t see any “Update” button when I view in the extension in the Chrome Webstore, but I’m not sure if the page I’m looking at it specific to my version ID.

Thanks!

2

@SpencerAF,

We have to enable extension once and no need to update it again and again I think.

3

Hi,
Go to tools section in uipath check for chorome extension on the extension pannel and click on that it will install the crome extension, restart chrome once installed.

Let us know if this helps,

Regards,
Pavan H

4

Does that mean that the extension automatically updates? i.e. I should have the most recent version no matter what?

5

Thanks, pavanh003. We already have the Chrome Extension installed, but our Chrome extensions aren’t allowed/denied by the system administrator. If clicking setup from UiPath Studio tries to install a different version of the Chrome extension that is not whitelisted by our system admin, then nothing will happen. We had that problem when we were first trying to install the Chrome Extension and the current extension ID did not match the extension ID that had been whitelisted. Do you know what the most current version of the Chrome extension is?

6

Hi @SpencerAF,

There is nothing like version of the extension, because I am using the extension which i have downloaded when I was using 18.3 and now I am using 19 version of uipath and it works without any issues for me.

Regards,
Pavan H

7

@SpencerAF,

Versions doesn’t exist. We have to enable chrome extension only once and then restart chrome.

Is your UiPath trying to identify elements in chrome browser or not ?

8

Versions actually do exist for the Chrome extension. You can verify this by viewing your extension at chrome://extensions or in the Chrome store. The version that I have is 9.0.6821, but the IT at my company thinks there might be a problem because the version they have whitelisted is 9.0.6421. The names of these two extensions are actually different though, so I’m not sure if they’re considered the same extension. The version I have is called “UiPath Web Automation”, while the version IT has whitelisted is called “UiPath”.

If you mean to say that we don’t have to worry about what version of the Chrome extension we’re using because UiPath Studio handles the installation, then I see where you’re coming from. However, the version/extension ID matters in my situation because my company’s Chrome extensions are managed by the system administrator. I couldn’t install the UiPath Chrome extension at all before IT whitelisted the correct extension ID.

Yes, UiPath successfully identifies elements in Chrome. However, I have to manually enable the extension at least once a day, sometimes multiple times a day. My company’s IT thinks the issue could be due to an internal inconsistency in our permissions system because they have a different extension ID on record. Therefore, I’m trying to confirm that the version that I’m using (version 9.0.6821, extension ID dkgencfabioofgdmhhjljpkbbchbikbh) is the most current version.If I can confirm that, then we can have IT overwrite any conflicting extension IDs with the extension ID I have.

9

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how i unnistall the extension if chrome don’t work

10

Open extensions and remove it from chrome and install again

11

the extension don’t showed up in the panel

12

see the image up

13

Go to chrome settings and check the added extension and then remove and add it again

14

Hi,
Go to chrome settings, in the left top corner click the menue bar, you will find extensions and from there, you can remove the uipath extension.

Please find the screenshots below for your reference.

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image1221×540 33.3 KB

image
Regards,
Pavan H

15

Hi,
try installing using the guidelines below in below link.

let us know if this works,
Regards,
Pavan H

16

It’s a known issue with chrome’s latest version (version 73). Please find the link for your reference: Chrome Extension

Are you using the latest version of the chrome? If Yes, please follow the steps mentioned in the above link.

Note:
The Chrome extension fails to install after updating Google Chrome from version 72 to version 73 . Please note that the Chrome extension properly functions in Google Chrome version 73 if it was already installed on a previous version.

17

i fixed reinstalling from extension page UiPath Web Automation - Chrome Web Store

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