How to change the email account of the "Use Desktop Outlook App" activity

[Komom]

Hi guys I have a problem changing the outlook account in the “Use Desktop Outlook App”. I want to add a new outlook account but the activity seems does not provide me this option. How can I solve this problem?

[Parvathy (PS Parvathy)]

Hi @Komom

Just click on the dropdown and you will be able to see all the connected accounts with your Outlook application.

Regards

[Vinit_Mhatre (BotBuilder)]

@Komom

Hi guys I have a problem changing the outlook account in the “Use Desktop Outlook App”. I want to add a new outlook account but the activity seems does not provide me this option. How can I solve this problem?

Hi @Komom ,

1. Instead of “Use Desktop Outlook App”, you can use “Get Outlook Mail Messages” and specify the account manually.
2. If the above method don’t work, try creating a new Outlook profile

Regards,
Vinit Mhatre

[mkankatala (Mahesh Kankatala)]

Hi @Komom

The account dropdown displays the email accounts logged into your Outlook application on your local system. You can select the account you want to use.

Hope it helps!!