How to calculate maintenance costs in Automation hub

Dear All,

We have a process with high maintenance volume after automating due to our used software’s legacy system and issues when using CV.

We want to include this cost in cost benefit analysis. However, we don’t know how to do it.
Is there any experience to help us?

Hello @Aida_Azar!

It seems that you have trouble getting an answer to your question in the first 24 hours.
Let us give you a few hints and helpful links.

First, make sure you browsed through our Forum FAQ Beginner’s Guide. It will teach you what should be included in your topic.

You can check out some of our resources directly, see below:

  1. Always search first. It is the best way to quickly find your answer. Check out the image icon for that.
    Clicking the options button will let you set more specific topic search filters, i.e. only the ones with a solution.

  2. Topic that contains most common solutions with example project files can be found here.

  3. Read our official documentation where you can find a lot of information and instructions about each of our products:

  4. Watch the videos on our official YouTube channel for more visual tutorials.

  5. Meet us and our users on our Community Slack and ask your question there.

Hopefully this will let you easily find the solution/information you need. Once you have it, we would be happy if you could share your findings here and mark it as a solution. This will help other users find it in the future.

Thank you for helping us build our UiPath Community!

Cheers from your friendly
Forum_Staff

Hi @Aida_Azar ,

If your maintenance volume is one-shot after automating, you’d add a new Cost Setup/One time cost implementation People cost. You specify the mean cost of one day maintenance.
If this is a yearly maintenance, you’d go for an Cost Setup/Other running cost where you’ll specify the yearly cost of one FTE.

Then, In the cost benefit analysis tab of your automation card, you choose the matching cost and tell the number of days of maintenance for the former or the estimated number of FTE for the latter.

That should fit the bill, tell me!
BR