How to access orchestrator CE from cloud

[VenkatDurbha]

Can you please tell me…how to login into New Orchestrator after migrating to Cloud paltform?

[VenkatDurbha]

Why am i facing this issue?. Can anyone pls help me.

[wasea (Vasile)]

Hi @VenkatDurbha,

The reason why https://platform.uipath.com is unreachable it might be because of the maintenance from today.
Posts related to this:
Orchestrator CE - downtime due to maintenance work
Cant Sign in to Orchestrator - #8 by Palaniyappan

[Palaniyappan (Forum Leader)]

Buddy orchestrator is in maintenance …
So currently we might not be able to connect with orchestrator…
Fine…may i know what issue you were facing apart from getting logged in to orchestrator…
To connect orchestrator with cloud platform kindly have a look at this buddy

Hardware Requirements

Cheers @VenkatDurbha

[Lahiru.Fernando]

Hi @VenkatDurbha

I tried it few minutes ago and now it seems to be working fine. I guess the maintenance is over. Try again and see whether it works

[andraciorici (Andra)]

@VenkatDurbha if you go to Services you should see there your Orchestrator tenant. Click on it and you should be immediately redirected.

Let me know if it works for you or if you encounter any problems

[VenkatDurbha]

hi andraciorici,

I have tried doing the same i.e. Orchestrator tenant was on my name under services; but the moment i click on it…it is throwing 500 error. Let me try today, will update you

[VenkatDurbha]

Thank you so much for the response guys. Today, will try once again.

[Palaniyappan (Forum Leader)]

kindly have a look at this buddy @VenkatDurbha

Academy Orchestrator Down?

[Annotation%202019-06-03%20083326] this is the tab that is opened when clicking on the service. [Annotation%202019-06-03%20083628] this is what comes up after about 5 minutes of waiting for that tab to load. This happens on Chrome, Edge and IE.

Try this and let know buddy @VenkatDurbha
Cheers

[VenkatDurbha]

oh…okay Thank you so much for the info.

[loginerror (Maciej Kuźmicz)]

Hi @VenkatDurbha

Please see this topic, it might be the solution

Error 500 when navigating to Orchestrator instance from your Cloud Account

Issue: You encounter this error page when you try to navigate to your Orchestrator instance from the Cloud platfrom: [image] Cause: Having both IPv4 and IPv6 address configured to connect to the internet might trigger an error message when accessing a service from your Cloud Platform account. Workaround: Try disabling IPv6 from your computer’s network card. To do so, follow the steps below Navigate to Control Panel\Network and Internet\Network Connections: [image] You can also quickl…

It’s the same solution as in the topic that was already linked two posts above, but with some additional screenshots to guide you

[VenkatDurbha]

Okay. Will try today thank you for the support.

[Palaniyappan (Forum Leader)]

were you able to connect now buddy @VenkatDurbha

[VenkatDurbha]

I have tried logging in…but am facing the below issue.
Please check the screenshot.

[VenkatDurbha]

Please help us to solve the issue @loginerror @andraciorici @wasea

[lakshman (Ganta lakshman)]

@VenkatDurbha

Yes Its known issue and Uipath team working on this. wait some time and then try.

Hope it will be resolved soon.

[Koppu (Koppu Nikhil)]

Hi Venkat,

Any update on Orchestrator login, Are you able to login now? If yes, can you share me the workaround. Beacuse even i am facing the same issue now which is posted above, hope there will be no outage continue till now. Can any one try now and share the latest status?

[lakshman (Ganta lakshman)]

@Koppu

Welcome to the UIPath Community.

What error are you getting ? How you login into cloud platform ?

[loginerror (Maciej Kuźmicz)]

Hi @Koppu

Welcome to our UiPath Forum!

Sure, try this workaround for the error 500 when navigating to the Orchestrator instance from Cloud account

Error 500 when navigating to Orchestrator instance from your Cloud Account

Issue: You encounter this error page when you try to navigate to your Orchestrator instance from the Cloud platfrom: [image] Cause: Having both IPv4 and IPv6 address configured to connect to the internet might trigger an error message when accessing a service from your Cloud Platform account. Workaround: Try disabling IPv6 from your computer’s network card. To do so, follow the steps below Navigate to Control Panel\Network and Internet\Network Connections: [image] You can also quickl…

[Koppu (Koppu Nikhil)]

Hi,

The mentioned settings are already enabled in my machine, below is the screenshot for reference while becoming an tenant in Orchestrator.