I’m using hotkeys within an excel application scope. Most of the time we’re receiving a timeout error on the hotkey as follows:
“Message: Timeout reached.
Source: Send hotkey ‘NetUIHWND’
Exception Type: ElementOperationException”
I believe the issue is the Excel window is not visible on the screen, so the bot is unable to identify the window and apply the hotkey against it. In the Excel application scope, we have ticked the ‘Visible’ box.
Help would be much appreciated.
Note: We’re using hotkeys (ctrl+alt+f5) to refresh data connections. There are known issues when using scripts like RPA to call macros to perform refreshes on external connections.