Why is it not possible to access the subfolders in a shared mailbox using Get Exchange Mail Message activity?
The Get Exchange Mail Message activity has property called SharedMailbox which enables the retrieving of messages from a shared mailbox linked to an Exchange user account.
When trying to retrieve mails from a mail folder that is not part o the shared mailbox, the activity fails with "Get Exchange mail message error: could not find the folder".
Resolution:
- Ensure the folder name used in the MailFolder property of the activity matches the name of a folder that exists in the mailbox.