Forum Topic Writing Guide

Feedback Forum
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Hello,

I am not sure if this has been suggested before, but I think a guide of what to include/write, and how to summarise an issue in a forum post should be added to UiPath forums.

A lot of the topics created on Forum have very little description of what the user’s problem is, or it is very generic/unhelpful. I think it would be a good feature to suggest to the user how to write a descriptive post. The format would start off as a summary of the issue, like what the user is trying to achieve, and some details on the expected vs actual results. Then the user can include details of what they have attempted to correct their issue, and include screenshots of any error messages and code samples where necessary.

This would help other users diagnose the poster’s issue(s) and allow for more helpful and descriptive responses, which results in a solution being found faster.

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They do have this (or at least used to) when posting about a bug. It would prompt you to answer ~5 questions about the scenario and ability to re-create the bug. I think it’s a great idea to have something similar in the forum for general questions as well.

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3

Hello @william.coulson,
Sorry to hear that but I’m still surprised why nobody is checking Forum FAQ linked at the top menu next to the Github icon:
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4

Hey @Pablito,

Is it possible to pin that FAQ post to the Create Topic in a similar location to the Similar posts menu? People would be more likely to see it, but I assume it would be a lot of work…

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5

Let me see what I can do about it :slight_smile:
Need to do a research first.

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6

I made a test version so we could observe if this works as it should. Please check it and let us know if anything is wrong :slight_smile:

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@Pablito,

It has come up on my replies and clicking on it takes me to the FAQ post.

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However when I have typed something and the preview comes up, it gets shifted sideways

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Indeed. It’s displayed above so everyone will see it in editors view just in case without interrupting actual post preview which is under this.

Edit:
Ok. I will switch it off and try to fix it. I will let you know.

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Now it should be fine :slight_smile:

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10

@Pablito,

It stays in that same position now :smile:

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But tell me (as from my side I have limited ways to test it). Is it now ok or still affecting layout elements? (Please don’t forget to clean cookies as this may have impact on this).

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@Pablito,

The layout is not changed by the preview

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Awesome :slight_smile:
Thank you for feedback and idea. :slight_smile:

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14

And thank you for implementing it! :smiley:

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