Folder Does Not Exist Or User Does Not Have Access To Folder

[system]

Why the Add Queue Item activity fails with error "Folder does not exist or the user does not have access to the folder. Error code 1100." ?

Root Cause: The Orchestrator Queue Folder Path provided in the "Folder Path" property of the activity might be wrong.


Resolution:

• Make sure that the Orchestrator Queue Folder path provided in the Folder path activity is correct one. This field only supports string values, with / as the separator to indicate subfolders.
• The Robot user has access to the queue [Check the roles and permissions for the queue] .

Read more on Add Queue Item .

Also, the same error can show up when using the APIs:

When trying to use the Orchestrator API with the given URL (https://cloud.uipath.com/test/DefaultTenant/odata/Queues/UiPathODataSvc.AddQueueItem), the following error is encountered:

{

"message": "Folder does not exist or the user does not have access to the folder.",

"errorCode": 1100,

"traceId": "00-ca6dfc63b10a9741af4aa69e5e2edb92-6bfd8609b74611fc-01",

"resourceIds": null

}

Root Cause: This error occurs when the Folder ID added to the "X-UIPATH-OrganizationUnitId" header is incorrect, resulting in a failure to access the specified folder.

Resolution: Follow these steps,

1. Open the UiPath Orchestrator with the same user account used to obtain the access token information.
2. Navigate to the specified folder.
3. Extract the correct Folder ID from the URL in the address bar of your browser.

After obtaining the correct Folder ID, update the "X-UIPATH-OrganizationUnitId" header with the new ID and try using the API again. This should resolve the error and allow to successfully access the folder.