System exception at initialization: The folder does not exist or the user does not have access to the folder. Error code: 1100 at Source: Invoke Excel_Dispatcher workflow: Add Queue Item

Hello everyone,

I have an issue regarding the “Add Queue Item” activity. I’m trying to add elements to a Queue in Orchestrator. The robot is connected to Orchestrator and the queue is created in Orchestrator.
When I launch from the Studio, it works perfectly.
However from the Orchestrator, I get the following error message : “System exception at initialization: The folder does not exist or the user does not have access to the folder. Error code: 1100 at Source: Invoke Excel_Dispatcher workflow: Add Queue Item”

Here is the screenshot of my “Add Queue Item” activity

Thank you very much for your help, Maybe you can help me out :
@loginerror
@SowmyaLeo
@Pablito

1 Like

@najoua.abbaci
have a check on following:

  • while developing your studio was connected to a particular feed from ORC
  • the process is executed under another folder

so just check on ORC on the folder level if the WorkQueue is present from which the process is defined and executed

1 Like

Thank you @ppr , I’ll have a look and let you know if it’s ok.

I have checked and the queue is exectuted under the right folder (“Shared”)

See the screenshot below :

So the problem remains the same. Unless I have miss understood what you said.

Thanks again @ppr !

Regards,

Najoua