I am following the “first automation using microsoft office” tutoral (find your unicorn name). I am following the instructions but I am stuck when trying to connect to Excel. There seems to be a problem with the connector. When I click the (+) button to get the Excel data and select “Indicate in Excel” I get the error message “Failed to connect to the UiPath Excel Add-in”. I have tried using the repair, I have followed the troubleshooting guide, but nothing fixes the problem. It is very disheartening to be blocked at the first attempt at automation. Please can you help fix the problem?
Try running UiPath studio as Admin and install Excel Add-In again.
You can find excel add in from File->Tools->UiPath Extensions
Note: If its already install Uninstall and Install it again.
1. Verify Excel Add-in Status (Manual Check):
- Open Excel.
- Go to
File
>Options
>Add-ins
. - At the bottom, next to “Manage:”, select “COM Add-ins” from the dropdown and click “Go…”.
- Look for “UiPath Excel Add-in” in the list.
- If it’s unchecked: Check the box and click “OK”. Restart Excel and UiPath Studio, then try again.
- If it’s checked: Uncheck it, click “OK”, restart Excel, then go back and check it again, click “OK”. This can sometimes re-register it. Restart UiPath Studio and try.
- If it’s not listed at all: This indicates a more fundamental installation problem.
2. Run UiPath Studio as Administrator:
- Right-click on the UiPath Studio icon and select “Run as administrator”. This can often resolve permission-related issues.
- Try your automation again.
3. Check for Conflicting Excel Add-ins:
- In the “COM Add-ins” window (from Step 1), temporarily uncheck all other add-ins except for the “UiPath Excel Add-in”.
- Click “OK”, restart Excel and UiPath Studio.
- If this resolves the issue, re-enable your other add-ins one by one to identify the specific one causing the conflict. Once identified, you might need to keep it disabled when running UiPath automation or look for updates for that conflicting add-in.
Thanks your support, Issue fixed
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