Explorer Expert freezes on run

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Hello,
Looking forward to trying this out however I seem to be running into an issue when I try to run the community version. I am able to launch the application fine but once I click on the Run Community Edition the application freezes. Do you happen to have any ideas to fix this?
Appreciate it!

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Hi @RPR

Welcome to our UiPath Forum! :slight_smile:

Our team is investigating this issue, but has trouble reproducing the error.

Could you let us know if there is any antivirus/firewall software that you are using? Does it work if you temporarily disable/whitelist the application?

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Hello Guys,
I was at the immersion Iab yesterday and came across the explorer expert. I wanted to try the community version of it. I am presently using my companies system which is behind a symantec firewall and I don’t have admin rights on my system. I am facing a similar problem.

  1. The explorer starts normally.
  2. I am able to navigate in the welcome screen if I click on the Activate Stand-Alone License,
  3. The tool hangs the moment i click on the run community edition.

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Hi Maciej,

Thank you for the follow up! This is now working actually, but our IT dept said they did not make any changes so I am not sure what the actual issue was to begin
with. However, I am all set and really liking the application!

Thanks,

Ryan

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Hi @loginerror,
I was about to test EE as well but face the same issue.
EE installs fine but when I try start it I get just to the splash screen :frowning:

I tried on two machines (W7 & W10) with same result. We are running McAfee Endpoint Security

Any idea?

Cheers