Explorer Expert stopped working

Hello,

we were recording process and Explorer expert all of a sudden stop working for no good reason. Our SME was recording process and EE just stop working.

Is there anything we can send you from some logs so you can check it out?

Cheers,
Radomir

Hi Radomir!

Thank you for reporting the issue!

Can you please describe the actions, which were done before the crash? For instance, start capturing, stop capturing, rename sequence, crash, etc. It would also be great to get a description of the app stop working behavior - did it hang for an infinite period of time, or was it suddenly closed, or maybe a blank screen appeared?
Yes, taking a look at a log file would definitely help us to get in details with the cause of the issue. You can find it by clicking on ‘Help’ -> ‘Open Logs folder’ at the top menu panel.

Regards,
Anna

Hello,

Yes so I just got logs.

We were recording process, and EE just all of a sudden stop working.

nothing special was done, we were just going trough process. Logs Bellow:

{"execPath":"C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\Explorer Expert.exe","pid":19744,"platform":"win32","resourcesPath":"C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources","version":"v12.4.0","level":"info","message":"2019.10.3 INFO: process: "}
{"arch":"x64","type":"Windows_NT","release":"10.0.17134","level":"info","message":"2019.10.3 INFO: os: "}
{"level":"info","message":"2019.10.3 INFO: %cDownload the React DevTools for a better development experience: https://fb.me/react-devtools\nYou might need to use a local HTTP server (instead of file://): https://fb.me/react-devtools-faq"}
{"line":68,"sourceId":"C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources\\app.asar\\build\\ui\\services\\electron\\fileSystem.js","level":"warn","message":"2019.10.3 WARNING: method should return Services.IGuide"}
{"message":"2019.10.3 INFO: _updateLicenseInfo","level":"info"}
{"message":"2019.10.3 INFO: community: start","level":"info"}
{"0":123,"1":34,"2":101,"3":109,"4":97,"5":105,"6":108,"7":34,"8":58,"9":116,"10":114,"11":117,"12":101,"13":125,"level":"info","message":"2019.10.3 INFO: community: body"}
{"licenseCode":"6676-8143-2675-1623","level":"info","message":"2019.10.3 INFO: community: response"}
{"message":"2019.10.3 INFO: activate: model","level":"info"}
{"activationData":"eyJ2ZXJzaW9uIjoiVjIwMTkiLCJhY3RpdmF0aW9uIjoxNTgxMDY5NDgxLCJ0eXAiOiJKV1QiLCJhbGciOiJSUzUxMiJ9.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.lQR4SW7MZMWOUj0EZCFQvEMZoMhHjOZvXHIqIhJgogKuJolGVReZ9NZGU9ousbTu3ssH-N28a1spyEMkKZk-agKfWDfWaBzEBFqiBNIJQH7qUY9tDonGVYuNc3tuYjE6MamAHR-Wg3xCpBCkWqih_VfBxxiAAmpO1M2hvj7IlGxS5rJ0bkC-xMCBDT9963LzXaI4ZNewytqZ3VrfScRYM7ZiBIXbMtZxiyBXjZbKvqHancdNrD8oTnyN3PunkMt8Gz6BENuTU1xtGIJ6J-62cqwjE1aKKDMgXOf8fv0WjmSISstodylfiS_Si0Z86oMN6lsIN0RbLzIeNK3xhDCd6V6GYtq0EQxXMrSN-nMTAp5FIks1dIsoRSiZ3Xtu13jf9xMeVuNMMcAhGdCMuTQFX6kfAx38VqIMZMiWC-6a_657ao0pa8mrBnryHd1w_VfokSEbGQH0KfLAeJTe29LqfhHy7Zn7tfrjgeo5h_WOaGCIlCrptOdAQI2Dsj6rBu834XRU29Q6JR9SsvERoSaPGXPwXVDGI7jp2aPy5MMHKxoyNineNinQgWelAcm_XVUxKgBVyX7Ot7JOujC7Uiue51fMSk94oX-yfcRO9sW4feRpWAwINgo9dZVDZ8Mccvn4VzbUkKRptgsovjQxbQECIZcgQWzvqKnfYyhfba3l9TM","level":"info","message":"2019.10.3 INFO: activate: request succeeded"}
{"message":"2019.10.3 INFO: token: start","level":"info"}
{"message":"2019.10.3 INFO: token: verified","level":"info"}
{"message":"2019.10.3 INFO: token: decoded","level":"info"}
{"message":"2019.10.3 INFO: _updateLicenseInfo","level":"info"}
{"message":"2019.10.3 INFO: activate: updated license","level":"info"}
{"message":"2019.10.3 INFO: activate: saved license to file","level":"info"}
{"message":"2019.10.3 INFO: community: activated","level":"info"}
{"message":"2019.10.3 INFO: token: start","level":"info"}
{"message":"2019.10.3 INFO: token: verified","level":"info"}
{"message":"2019.10.3 INFO: token: decoded","level":"info"}
{"message":"2019.10.3 INFO: _updateLicenseInfo","level":"info"}
{"message":"2019.10.3 INFO: activate: model","level":"info"}
{"message":"2019.10.3 INFO: token: start","level":"info"}
{"message":"2019.10.3 INFO: token: verified","level":"info"}
{"message":"2019.10.3 INFO: token: decoded","level":"info"}
{"message":"2019.10.3 INFO: _updateLicenseInfo","level":"info"}
{"message":"2019.10.3 INFO: activate: model","level":"info"}
{"activationData":"eyJ2ZXJzaW9uIjoiVjIwMTkiLCJhY3RpdmF0aW9uIjoxNTgxMDY5NDgxLCJ0eXAiOiJKV1QiLCJhbGciOiJSUzUxMiJ9.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.FTYO_lP6KeImLbfb5oAe4x978DXb8tMSJUpFg67n4wD0XDR5H3crS7MBa7O_aAy9SLpLshRCU_e6OV26Mh9k7G1RhRMAVNZzC1gOMd85NKSlQcHqCjiUOcsKiqdITiR1ybqDE4oiEFMhxt9ZFQ7KuaOrNVXGvny1OaoX04ReyIy1EHDnj2n5DCR1QIDakEQk47Ie6g5WCTQFTUz-Cushvxt_RvmjVk6DR2tqvquhChkdun-XT4-u-eLn9P7LPdH9sxpKbAWmiF-8CG4SbIDsxmdChUYL7W3vxVQbEefN303fasVuxWp0rmxgntHwfWytG6EYkMxkAljA8Ctc4GMsV6UTSqPGjDpRr-QGsr-WKkdrGm0try4crKcPQ4IVf4V3zE7oT65F32cKrV9w4Gak8FreasGZoDUUtRNNulC3d5xhoZJk-MX621laikCahYdnytcsq8aOGkxbFvzSkRQk91efZSAiF8khp41K05UFJwO_67p_K0x9U2SzdSqvpRcRC8lNjVyAwFAY18KNaD6LW69nbw2c_-Ksw8LfpVvYWA1BLrlwRLpXe2bjGrwchXXXUnXXBh1h_xe9o-ELWaMz__I0nk6MVa-btEkUnhwvZf-rn70Mk0woDukmxlPbQSAogpPLiS4n_rkALCcQi6NCgu0LWH4I-jut7FvUFZnkpfc","level":"info","message":"2019.10.3 INFO: activate: request succeeded"}
{"message":"2019.10.3 INFO: token: start","level":"info"}
{"message":"2019.10.3 INFO: token: verified","level":"info"}
{"message":"2019.10.3 INFO: token: decoded","level":"info"}
{"message":"2019.10.3 INFO: _updateLicenseInfo","level":"info"}
{"message":"2019.10.3 INFO: activate: updated license","level":"info"}
{"message":"2019.10.3 INFO: activate: saved license to file","level":"info"}
{"activationData":"eyJ2ZXJzaW9uIjoiVjIwMTkiLCJhY3RpdmF0aW9uIjoxNTgxMDY5NDgxLCJ0eXAiOiJKV1QiLCJhbGciOiJSUzUxMiJ9.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.FTYO_lP6KeImLbfb5oAe4x978DXb8tMSJUpFg67n4wD0XDR5H3crS7MBa7O_aAy9SLpLshRCU_e6OV26Mh9k7G1RhRMAVNZzC1gOMd85NKSlQcHqCjiUOcsKiqdITiR1ybqDE4oiEFMhxt9ZFQ7KuaOrNVXGvny1OaoX04ReyIy1EHDnj2n5DCR1QIDakEQk47Ie6g5WCTQFTUz-Cushvxt_RvmjVk6DR2tqvquhChkdun-XT4-u-eLn9P7LPdH9sxpKbAWmiF-8CG4SbIDsxmdChUYL7W3vxVQbEefN303fasVuxWp0rmxgntHwfWytG6EYkMxkAljA8Ctc4GMsV6UTSqPGjDpRr-QGsr-WKkdrGm0try4crKcPQ4IVf4V3zE7oT65F32cKrV9w4Gak8FreasGZoDUUtRNNulC3d5xhoZJk-MX621laikCahYdnytcsq8aOGkxbFvzSkRQk91efZSAiF8khp41K05UFJwO_67p_K0x9U2SzdSqvpRcRC8lNjVyAwFAY18KNaD6LW69nbw2c_-Ksw8LfpVvYWA1BLrlwRLpXe2bjGrwchXXXUnXXBh1h_xe9o-ELWaMz__I0nk6MVa-btEkUnhwvZf-rn70Mk0woDukmxlPbQSAogpPLiS4n_rkALCcQi6NCgu0LWH4I-jut7FvUFZnkpfc","level":"info","message":"2019.10.3 INFO: activate: request succeeded"}
{"message":"2019.10.3 INFO: token: start","level":"info"}
{"message":"2019.10.3 INFO: token: verified","level":"info"}
{"message":"2019.10.3 INFO: token: decoded","level":"info"}
{"message":"2019.10.3 INFO: _updateLicenseInfo","level":"info"}
{"message":"2019.10.3 INFO: activate: updated license","level":"info"}
{"message":"2019.10.3 INFO: activate: saved license to file","level":"info"}
{"line":68,"sourceId":"C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources\\app.asar\\build\\ui\\services\\electron\\fileSystem.js","level":"warn","message":"2019.10.3 WARNING: method should return Services.IGuide"}
{"message":"2019.10.3 INFO: CAPTURING HOOK:START CAPTURING EVENT","level":"info"}
{"message":"2019.10.3 INFO: CAPTURING => multi-capture has been started","level":"info"}
{"message":"2019.10.3 INFO: Listener.capturing => capturing:multi-capture:start was sent","level":"info"}
{"message":"2019.10.3 INFO: MULTI-CAPTURE:STARTING HOOK","level":"info"}
{"line":67,"sourceId":"C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources\\app.asar\\build\\ui\\components\\Pages\\DiagramView\\DiagramView.page.js","level":"info","message":"2019.10.3 INFO: DRAWER OPTIONS PAYLOAD:"}
{"message":"2019.10.3 INFO: CAPTURING => multi-capture 'stop' event received","level":"info"}
{"message":"2019.10.3 INFO: MULTI-CAPTURE:STOP HOOK","level":"info"}
{"message":"2019.10.3 INFO: CAPTURING => multi-capture => stopped event handler => send IPC stopped event","level":"info"}
{"line":525,"sourceId":"C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources\\app.asar\\build\\ui\\components\\Listeners\\capturing\\Listener.multi-capturing.js","level":"info","message":"2019.10.3 INFO: CREATE DIAGRAM FROM ACTIVE WIN NAMES => "}
{"line":38,"sourceId":"C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources\\app.asar\\build\\common\\services\\stepShotAnalytics.js","level":"info","message":"2019.10.3 INFO: [object Object]"}
{"message":"2019.10.3 INFO: MULTI-CAPTURE:STOP HOOK","level":"info"}
{"message":"2019.10.3 INFO: MULTI-CAPTURE:STOP HOOK","level":"info"}
{"message":"2019.10.3 INFO: MULTI-CAPTURE:STOP HOOK","level":"info"}
{"message":"2019.10.3 INFO: MULTI-CAPTURE:STOP HOOK","level":"info"}
{"execPath":"C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\Explorer Expert.exe","pid":19540,"platform":"win32","resourcesPath":"C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources","version":"v12.4.0","level":"info","message":"2019.10.3 INFO: process: "}
{"arch":"x64","type":"Windows_NT","release":"10.0.17134","level":"info","message":"2019.10.3 INFO: os: "}
{"level":"info","message":"2019.10.3 INFO: %cDownload the React DevTools for a better development experience: https://fb.me/react-devtools\nYou might need to use a local HTTP server (instead of file://): https://fb.me/react-devtools-faq"}
{"line":68,"sourceId":"C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources\\app.asar\\build\\ui\\services\\electron\\fileSystem.js","level":"warn","message":"2019.10.3 WARNING: method should return Services.IGuide"}
{"message":"2019.10.3 INFO: token: start","level":"info"}
{"message":"2019.10.3 INFO: token: verified","level":"info"}
{"message":"2019.10.3 INFO: token: decoded","level":"info"}
{"message":"2019.10.3 INFO: _updateLicenseInfo","level":"info"}
{"message":"2019.10.3 INFO: activate: model","level":"info"}
{"activationData":"eyJ2ZXJzaW9uIjoiVjIwMTkiLCJhY3RpdmF0aW9uIjoxNTgxMDY5NDgxLCJ0eXAiOiJKV1QiLCJhbGciOiJSUzUxMiJ9.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.YfCkmXxNPuRaJDDQqvPr00FuX6TA6-Pxetyt16ba2u1Yesl-GxEv5p8qTX4lsXNzddtd9T1_161p4FoK_iGpCD3TlpLlBOQBWNwG9PiCwMnwlJY1sOZzhFk7ZC3AU-bJG9Ws092alc7UHh6wyA8OsSMUA9nq09aE1D-15T_FnSkn8l4sCCitrraa6pXW_STf3DsABUhxVGZc05sdpvqFxIsDCtF2XkWnAJvPRwNerLoGwWQPZq7ZgJAlWNxcQE3JKucbjhdkzQFrfHpW6HRdF83YQBn47fI16DVe1elgbzvZM92f5tcAgqsIxTVMwRKabFCvtdmbXjuadPx7pZXjluYKcMMYbzx1T-Sgo10WuXP06CSz3N91ESYi2ORNZJeiaVTsngPjFxMlZdQBZ9hlaRkkTm6a5ntCUud3rTFLYHiwpPV8mNfr8yWLpup3_W_os6iQLcrrnnXL2mfyHbFoLUnmLqsQJsp_8oCuStQGKFzYwuu1wYZuB-5xaWfjbqzLVkvq3tgQHtyNWbnXUMX_c_5rqtp_JjClaGU2PTPqxHibQDPK_5yGtrXZJ39GQqq-PPQ6u5aUEmD_kFB73lYgP1hPeT4kPiVm8zdrLi6mr6hAVfT89ypicxRLXl_DI-r-zrA2oSv7xKIr21tvye-mXUZ_fm7IBVTI3eNbevaGnSU","level":"info","message":"2019.10.3 INFO: activate: request succeeded"}
{"message":"2019.10.3 INFO: token: start","level":"info"}
{"message":"2019.10.3 INFO: token: verified","level":"info"}
{"message":"2019.10.3 INFO: token: decoded","level":"info"}
{"message":"2019.10.3 INFO: _updateLicenseInfo","level":"info"}
{"message":"2019.10.3 INFO: activate: updated license","level":"info"}
{"message":"2019.10.3 INFO: activate: saved license to file","level":"info"}
{"execPath":"C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\Explorer Expert.exe","pid":4260,"platform":"win32","resourcesPath":"C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources","version":"v12.4.0","level":"info","message":"2019.10.3 INFO: process: "}
{"arch":"x64","type":"Windows_NT","release":"10.0.17134","level":"info","message":"2019.10.3 INFO: os: "}
{"level":"info","message":"2019.10.3 INFO: %cDownload the React DevTools for a better development experience: https://fb.me/react-devtools\nYou might need to use a local HTTP server (instead of file://): https://fb.me/react-devtools-faq"}
{"line":68,"sourceId":"C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources\\app.asar\\build\\ui\\services\\electron\\fileSystem.js","level":"warn","message":"2019.10.3 WARNING: method should return Services.IGuide"}
{"message":"2019.10.3 INFO: token: start","level":"info"}
{"message":"2019.10.3 INFO: token: verified","level":"info"}
{"message":"2019.10.3 INFO: token: decoded","level":"info"}
{"message":"2019.10.3 INFO: _updateLicenseInfo","level":"info"}
{"message":"2019.10.3 INFO: activate: model","level":"info"}
{"activationData":"eyJ2ZXJzaW9uIjoiVjIwMTkiLCJhY3RpdmF0aW9uIjoxNTgxMDY5NDgxLCJ0eXAiOiJKV1QiLCJhbGciOiJSUzUxMiJ9.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.lurIMcxCwwuPMLTouVXSyzvwRI68NMgwdMgb_VH56cnGcdVdavbzVHwbi129zg_SKIeU07U3xrXUgkCJIb253EFDdo-5OgLtuk0kBApuyFMOo5QoX_QQl1sFc4oP5A73dwrcBzGWaFqkNjwoLiuZhXZR35zuK5f_6q2KLeq-Quidz1YheA7iENT9OvHPyZuHFO1yq2q-wjaB2QHNVSmgQznhicskA0NmVXWF9FRqnMQEu_160k4xQ0Ka_GiGra45cd55VAxUVvC6bqTppl5NjOhbyhoRfl4dJfnZ8FzlJnuBQglCaXN-9qI_6H93RZSX4FJ2JsVpEHY_WfvyG31BGKWjy-FISEPghyf429cHu3S-sY7b-brj0YUBuzPlROyd_Qvf43nnXUa4aGiM80WxOfXWkSy7ByC5hX5xiUk1joGfUuj2tkKCIt3UVOzIILe3uij7O-tQVhi9a2FtXumHjiG-o5zlY_eM-j7F_iQGp1jyRgJC5tcQtRL_aNdGIyY2RAuPrPhY8uat5SY8xIY5WUpr0YqgIld3-aXwpHH9wmpmZ21Q9loWkNmq0F_qRDxSzRPwGvYV5Xy_EkoXoQYD0Jw8EOak7X3JdDq-YCfehH8jd0CXXWuoPWr0zEjvFUtYvetAEGmrBefLxjVAo4k3UHT5eJJFpQDkN8eyS5IMgqg","level":"info","message":"2019.10.3 INFO: activate: request succeeded"}
{"message":"2019.10.3 INFO: token: start","level":"info"}
{"message":"2019.10.3 INFO: token: verified","level":"info"}
{"message":"2019.10.3 INFO: token: decoded","level":"info"}
{"message":"2019.10.3 INFO: _updateLicenseInfo","level":"info"}
{"message":"2019.10.3 INFO: activate: updated license","level":"info"}
{"message":"2019.10.3 INFO: activate: saved license to file","level":"info"}
{"line":68,"sourceId":"C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources\\app.asar\\build\\ui\\services\\electron\\fileSystem.js","level":"warn","message":"2019.10.3 WARNING: method should return Services.IGuide"}
{"message":"2019.10.3 INFO: CAPTURING HOOK:START CAPTURING EVENT","level":"info"}
{"message":"2019.10.3 INFO: CAPTURING => multi-capture has been started","level":"info"}
{"message":"2019.10.3 INFO: Listener.capturing => capturing:multi-capture:start was sent","level":"info"}
{"message":"2019.10.3 INFO: MULTI-CAPTURE:STARTING HOOK","level":"info"}
{"line":67,"sourceId":"C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources\\app.asar\\build\\ui\\components\\Pages\\DiagramView\\DiagramView.page.js","level":"info","message":"2019.10.3 INFO: DRAWER OPTIONS PAYLOAD:"}
{"line":38,"sourceId":"C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources\\app.asar\\build\\common\\services\\stepShotAnalytics.js","level":"info","message":"2019.10.3 INFO: [object Object]"}
{"message":"2019.10.3 INFO: MULTI-CAPTURE:STOP HOOK","level":"info"}
{"level":"error","message":"UNHANDLED REJECTION: Cannot read property 'metadata' of undefined","stack":"TypeError: Cannot read property 'metadata' of undefined\n    at Object.setKeylogToLatestTypeStep (C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources\\app.asar\\node_modules\\@stepshot\\stepshot-capturing\\lib\\multi-capture\\stepManager.js:132:41)\n    at IOHookManager.<anonymous> (C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources\\app.asar\\node_modules\\@stepshot\\stepshot-capturing\\lib\\multi-capture\\StepShotRecorder.js:55:31)\n    at SimpleEventEmitter.emit (C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources\\app.asar\\node_modules\\@stepshot\\stepshot-platform\\node_modules\\@stepshot\\stepshot-common-shared\\lib\\stepshot-common-shared.js:330:39)\n    at SimpleEventEmitter.value [as emit] (C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources\\app.asar\\node_modules\\@stepshot\\stepshot-platform\\node_modules\\@stepshot\\stepshot-common-shared\\lib\\stepshot-common-shared.js:145:45)\n    at IOHookManager.Observable._trigger (C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources\\app.asar\\node_modules\\@stepshot\\stepshot-platform\\node_modules\\@stepshot\\stepshot-common-shared\\lib\\stepshot-common-shared.js:452:34)\n    at IOHookManager._stop (C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources\\app.asar\\node_modules\\@stepshot\\stepshot-platform\\lib\\public\\hook-manager.io.js:99:14)\n    at IOHookManager.stop (C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources\\app.asar\\node_modules\\@stepshot\\stepshot-platform\\lib\\private\\hook-manager.base.js:44:14)\n    at C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources\\app.asar\\node_modules\\@stepshot\\stepshot-capturing\\lib\\multi-capture\\StepShotRecorder.js:60:24\n    at new Promise (<anonymous>)\n    at StepShotRecorder.stop (C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources\\app.asar\\node_modules\\@stepshot\\stepshot-capturing\\lib\\multi-capture\\StepShotRecorder.js:52:16)"}
{"execPath":"C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\Explorer Expert.exe","pid":13016,"platform":"win32","resourcesPath":"C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources","version":"v12.4.0","level":"info","message":"2019.10.3 INFO: process: "}
{"arch":"x64","type":"Windows_NT","release":"10.0.17134","level":"info","message":"2019.10.3 INFO: os: "}
{"level":"info","message":"2019.10.3 INFO: %cDownload the React DevTools for a better development experience: https://fb.me/react-devtools\nYou might need to use a local HTTP server (instead of file://): https://fb.me/react-devtools-faq"}
{"line":67,"sourceId":"C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources\\app.asar\\build\\ui\\components\\Pages\\DiagramView\\DiagramView.page.js","level":"info","message":"2019.10.3 INFO: DRAWER OPTIONS PAYLOAD:"}
{"message":"2019.10.3 INFO: token: start","level":"info"}
{"message":"2019.10.3 INFO: token: verified","level":"info"}
{"message":"2019.10.3 INFO: token: decoded","level":"info"}
{"message":"2019.10.3 INFO: _updateLicenseInfo","level":"info"}
{"message":"2019.10.3 INFO: activate: model","level":"info"}
{"activationData":"eyJ2ZXJzaW9uIjoiVjIwMTkiLCJhY3RpdmF0aW9uIjoxNTgxMDY5NDgxLCJ0eXAiOiJKV1QiLCJhbGciOiJSUzUxMiJ9.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.ONxPyM4vJmASPm5YJmgF0ippKZE2LIkSCCxVCxt5aQ9LfYUcoekt3vDG-wEneZoxjmjPLmtlrAH_4ZuFDca9oslR6G3QmJTMvDgXgsobSHAYZbaox4Qx-w9plR5yVv1P4ziJy5xcGj3JAbxapgViL7wEJ8vS9qZ8zwdxlv3VR_EYAre0FoeAVdWNXZGW2C2cZUe47fO9Tbk4IQCw_MFz4dXJVH4TX6tZb0yDulW6YZxlKYomWaDqpWQChUV6CnnL4iTesIzKPK_GQpcYLlZbIkTK6yBbTqhzYtzNh0yU7Pf2XzjkgvUISKttommFaKa2u939O16pVqqQ0Aqo4BYuQzS6GqFQ7g_rxq3gI5B8MHobXwwFwuHkzQFNl6mPkYDTApZ2eOwS8lhzcsbMXVVXtvPKN-7KkLmfJYwnF3euLWsjJmybnF3IyhV8NWawSj4MOXkX2mkBRqrshITrTxL3rU_vbFtwk1AyeuTrJWIZI118Vm9zj08DNhCFvQSIVVn5qrOI6VDkf_AS96JXJbhglDDfD3fwpdwCabv9esvlSS2cEvW7ea4s2UJvLaD9hgDmI1qba6_kbEWoyA4Wo6_5TlXuq7cIbn5FG__aE8RSS-QVKgw_ehUKNAjApCF5KaKTxNWmenXFcAOCBgleOFaWFvhb3JFkaYgwSswxBwBO6Zo","level":"info","message":"2019.10.3 INFO: activate: request succeeded"}
{"message":"2019.10.3 INFO: token: start","level":"info"}
{"message":"2019.10.3 INFO: token: verified","level":"info"}
{"message":"2019.10.3 INFO: token: decoded","level":"info"}
{"message":"2019.10.3 INFO: _updateLicenseInfo","level":"info"}
{"message":"2019.10.3 INFO: activate: updated license","level":"info"}
{"message":"2019.10.3 INFO: activate: saved license to file","level":"info"}
{"line":38,"sourceId":"C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources\\app.asar\\build\\common\\services\\stepShotAnalytics.js","level":"info","message":"2019.10.3 INFO: [object Object]"}
{"message":"2019.10.3 INFO: MULTI-CAPTURE:STOP HOOK","level":"info"}
{"message":"2019.10.3 INFO: MULTI-CAPTURE:STOP HOOK","level":"info"}
{"message":"2019.10.3 INFO: MULTI-CAPTURE:STOP HOOK","level":"info"}
{"message":"2019.10.3 INFO: MULTI-CAPTURE:STOP HOOK","level":"info"}
{"message":"2019.10.3 INFO: CAPTURING => multi-capture 'stop' event received","level":"info"}
{"message":"2019.10.3 INFO: MULTI-CAPTURE:STOP HOOK","level":"info"}
{"message":"2019.10.3 INFO: CAPTURING => multi-capture 'stop' event received","level":"info"}
{"message":"2019.10.3 INFO: MULTI-CAPTURE:STOP HOOK","level":"info"}
{"message":"2019.10.3 INFO: CAPTURING => multi-capture 'stop' event received","level":"info"}
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{"message":"2019.10.3 INFO: CAPTURING => multi-capture 'stop' event received","level":"info"}
{"message":"2019.10.3 INFO: MULTI-CAPTURE:STOP HOOK","level":"info"}
{"message":"2019.10.3 INFO: CAPTURING => multi-capture 'stop' event received","level":"info"}
{"message":"2019.10.3 INFO: MULTI-CAPTURE:STOP HOOK","level":"info"}
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{"arch":"x64","type":"Windows_NT","release":"10.0.17134","level":"info","message":"2019.10.3 INFO: os: "}
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{"message":"2019.10.3 INFO: token: decoded","level":"info"}
{"message":"2019.10.3 INFO: _updateLicenseInfo","level":"info"}
{"message":"2019.10.3 INFO: activate: model","level":"info"}
{"activationData":"eyJ2ZXJzaW9uIjoiVjIwMTkiLCJhY3RpdmF0aW9uIjoxNTgxMDY5NDgxLCJ0eXAiOiJKV1QiLCJhbGciOiJSUzUxMiJ9.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.SKOonYYS8rHhGqEAu5YXqIQRzxOy98QBEoCDRD09dguy84PHSe4dllrgyZWje0QChRdExxhoq_Z6KUA37sMtK66zrXRTKJa0YJLfoM1Fi8B-nizZZkMUNJQz1BbSOGSf8XzV2ZYUiSvU_x1to2OWurZy41aSqB2D_iPW8OnVB8Uy9iPc-4Z2tHplsjqGGg8f1qiDClyIgqyLVF2UtHOSIBmpJzlI8AvH4wT6cTuTG0zgZiYoJ7uQWEEsUu1fU2kA5hNvtCvabccVJk2iiIrmpSFaKSk5BqDKQzdVb2d158MPLgq6HvjBjr9uLPmBRdcaUTqwjlDP5fQoja5TNFUxbo0uljdUB22vwaUC8WGw2XeqVQwUo_f8QbLugSae46qhVGM4MoCyyszndTJSekNqXpe_htQqg6W4po0exSmVOTU1R1vF-StDkfSQTBtBf2Pa0D3wLRNJ3KBtIqV9INVG1J5pWXS5ssUBiktAXjcOoK9pIP5l4ryaHO1MfopYS7IhG7whteSPEtWXBE0-o-ACXWC1UJ0nNdOv9hheH5iIzn9NfU1kP0trLNDaVXVD8yJv0u1yNZXwmxUAZAuhew5b41GLLrTzGIPTQAj9UDN9t2TJBonffuBq_qKnoUgrEsQDJPepBWM_4IMz2OhO6NEi9qSY7DlT4DCuejb1-NYgEQA","level":"info","message":"2019.10.3 INFO: activate: request succeeded"}
{"message":"2019.10.3 INFO: token: start","level":"info"}
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{"message":"2019.10.3 INFO: token: decoded","level":"info"}
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{"message":"2019.10.3 INFO: CAPTURING => multi-capture 'stop' event received","level":"info"}
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{"message":"2019.10.3 INFO: CAPTURING => multi-capture 'stop' event received","level":"info"}
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{"message":"2019.10.3 INFO: CAPTURING => multi-capture 'stop' event received","level":"info"}
{"message":"2019.10.3 INFO: MULTI-CAPTURE:STOP HOOK","level":"info"}
{"message":"2019.10.3 INFO: CAPTURING => multi-capture 'stop' event received","level":"info"}
{"message":"2019.10.3 INFO: MULTI-CAPTURE:STOP HOOK","level":"info"}
{"message":"2019.10.3 INFO: CAPTURING => multi-capture 'stop' event received","level":"info"}
{"message":"2019.10.3 INFO: MULTI-CAPTURE:STOP HOOK","level":"info"}
{"message":"2019.10.3 INFO: CAPTURING => multi-capture 'stop' event received","level":"info"}
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{"message":"2019.10.3 INFO: CAPTURING => multi-capture 'stop' event received","level":"info"}
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{"message":"2019.10.3 INFO: CAPTURING => multi-capture 'stop' event received","level":"info"}
{"message":"2019.10.3 INFO: MULTI-CAPTURE:STOP HOOK","level":"info"}
{"message":"2019.10.3 INFO: CAPTURING => multi-capture 'stop' event received","level":"info"}
{"message":"2019.10.3 INFO: MULTI-CAPTURE:STOP HOOK","level":"info"}
{"message":"2019.10.3 INFO: CAPTURING => multi-capture 'stop' event received","level":"info"}
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{"message":"2019.10.3 INFO: CAPTURING => multi-capture 'stop' event received","level":"info"}
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{"message":"2019.10.3 INFO: CAPTURING => multi-capture 'stop' event received","level":"info"}
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{"message":"2019.10.3 INFO: MULTI-CAPTURE:STOP HOOK","level":"info"}
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{"message":"2019.10.3 INFO: MULTI-CAPTURE:STOP HOOK","level":"info"}
{"message":"2019.10.3 INFO: MULTI-CAPTURE:STOP HOOK","level":"info"}
{"message":"RENDERER PROCESS CRASHED: ","level":"error"}
{"execPath":"C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\Explorer Expert.exe","pid":16432,"platform":"win32","resourcesPath":"C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources","version":"v12.4.0","level":"info","message":"2019.10.3 INFO: process: "}
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{"level":"info","message":"2019.10.3 INFO: %cDownload the React DevTools for a better development experience: https://fb.me/react-devtools\nYou might need to use a local HTTP server (instead of file://): https://fb.me/react-devtools-faq"}
{"line":68,"sourceId":"C:\\Users\\joana.fernandes\\AppData\\Local\\Programs\\explorer-expert\\resources\\app.asar\\build\\ui\\services\\electron\\fileSystem.js","level":"warn","message":"2019.10.3 WARNING: method should return Services.IGuide"}
{"message":"2019.10.3 INFO: token: start","level":"info"}
{"message":"2019.10.3 INFO: token: verified","level":"info"}
{"message":"2019.10.3 INFO: token: decoded","level":"info"}
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{"message":"2019.10.3 INFO: activate: model","level":"info"}
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{"message":"2019.10.3 INFO: token: start","level":"info"}
{"message":"2019.10.3 INFO: token: verified","level":"info"}
{"message":"2019.10.3 INFO: token: decoded","level":"info"}
{"message":"2019.10.3 INFO: _updateLicenseInfo","level":"info"}
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{"message":"2019.10.3 INFO: CAPTURING HOOK:START CAPTURING EVENT","level":"info"}
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