Error message Open Browser (Firefox): Cannot communicate with the browser, please check the UiPath extension

Help Studio
, ,
1

Hi all,

I’m using Firefox, the extension is installed and enabled, but I’m still getting this error message. I already tried the suggestion from another post, i.e. using Open Application instead of Open Browser, but I got the same error message.

Does anyone have an idea?

BR,
Franz

2

Hi @franz.verga

Have you given the UiPath extension in the Firefox browser.

If not, give the extension follow the below steps,
→ Open the Firefox browser → Click on 3 dots at top right → Select Extensions → Select Manage Extensions → Search for UiPath → Give the Extension to UiPath.

If you have given extension in Firefox, give the extension in UiPath Studio,
Go to Home Page of UiPath Studio → Click on Tools option → Click on UiPath extensions → Find the Firefox and hit on install.

Check the below image for better understanding,

image
image1036×592 35.4 KB

Hope it helps!!

1 Like
3

If the above doesn’t works, try to automate in another browser like chrome, edge.

If not, check the below thread,

Hope you understand!!

4

Hi Franz,

Try to follow the Studio User Guide to fix the Firefox Extension troubleshooting.

Cheers!

5

The extension is already installed both on Firefox and Studio. Moreover, with a different project I have no problem. This one that is giving problems I inherited from a former colleague that left the company…

6

You are using Open browser right, Open the properties of Open browser activity and select the Firefox from the Browser Type option dropdown as shown in the below image,

image
image330×526 44.4 KB

Hope you understand!!

7

That is already selected…

8

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.