Error: Insufficient funds: Your account doesn't have enough credits to complete this source = [playground]. Please add funds or contact your administrator for assistance

Agentic Automation Agent Builder
1

Facing below while trying to run the agent built
error:

Insufficient funds: Your account doesn’t have enough credits to complete this source = [playground]. Please add funds or contact your administrator for assistance.

detail:

Insufficient funds: Your account doesn’t have enough credits to complete this source = [playground]. Please add funds or contact your administrator for assistance. ErrorCode:Agent.BaseError TraceId:b08f26dff9d843ebbafe6106f86fe79c

2

@Shivakumar_R

Looks like you have used the ai units /agent units allocated..check the license page from admin

Cheers

3

Hi Anil, thanks for the response , I have not utilised any of the units allocated so far , I could see available units but still getting this error.

4

@Shivakumar_R

are those allocated to the tenant?

cheers

5

@Shivakumar_R,

This error generally being observed when you exhaust your daily limit of LLM calls.

Community organizations receive a daily fixed number of LLM calls with 250 for UiPath-managed models and 500 for customer-managed models, and community users lack access to preview features. (Captioned by AI)
Community organizations receive a daily fixed number of LLM calls with 250 for UiPath-managed models and 500 for customer-managed models, and community users lack access to preview features. (Captioned by AI)1512×327 33.2 KB

Refer this documentation for more details.

6

Hi @ashokkarale ,

I have not used any, so I doubt on the exhaust part.