Error: Get Outlook Mail Messages: The specified folder does not exist

Hi UiPath Community People,

I am seeking for your guilddance to fix this error. Please refer to my screenshot. I am using the Outlook email.

Thank you in advance for your help,
Kate

@Kate-Ketsirin

Try using "<yourdisplayname>/inbox"

Cheers

Hi @Kate-Ketsirin

In the properties panel of Get Outlook Mail Messages under Mail Folder “Inbox”(i should be capital). Try changing that. Hope it works.

Hope it helps!!
Regards,

Thank you @Anil_G May I ask for more detail? Do you mean using my email ID?
For example: “Kate.Ketsirin@outlook.co.th\inbox”

Hi @Parvathy Thank you for your advice. Unfortunately, it didn’t work. Do you think, is there anything to do with my Outlook email folder or inbox?

image|690x341

@Kate-Ketsirin

Yes if that is the display name then yes try using like that

image

Alternately try populating the account field and check

Does your outlook has Inbox folder or is it named something else?

cheers

Hi @Kate-Ketsirin

Not required. Try deleting and reinitializing the activity. Because when you drag that activity some properties are given by default. Try checking the filter condition too. Hope it will helps.

Regards,

@Anil_G Yes, my Outlook email has many inbox folders. I tried creating a new inbox folder and add to the Mail Folder in the Studio, but it didn’t work.
Another assumption, my inbox name is in another language instead of English. Do you think it could be a reason why it has this error?

Thank you,
Kate

@Kate-Ketsirin

The name you give should exactly match with the name in the outlook profile…if its in different language then use it in the same way here as well

Or try creating one folder with inbox exactly and check

Cheers