When trying to connect Jira Xray with Test Manager, the following error is encountered "Connection to specified Jira-URL cannot be established".
Error Message: Connection to specified Jira-URL cannot be established
Resolution: This error might occur if the Jira server is an on-premise setup and the Test manager is Cloud. In this case, whenever Test Manager tries to connect to the Jira server it will not be able to establish a connection unless the Jira server is publicly accessible.
If the Jira server is not exposed to the Internet, it will not be reachable from Test Manager Cloud.
A general requirement for the integration to work would be to have both :
- Test Manager and Jira as an on-premise setup
- Test Manager and Jira as Cloud services.