Error: Click with "Window Messages" is not supported for this element

Help Robot
1

Hello everyone,

I have a robot (automation) on Orchestrator. It is triggered every 4 hours on a Virtual Machine. I encountered an error in my logs.

Error: Click with “Window Messages” is not supported for this element. Please use other input method.

However, when launching the automation (robot) again from Orchestrator, this error is not reproduced. The robot is working fine.

Is it possible to know the source of this error. Why did this error happened and how to resolve this?

Note: I am not using “SendWindowMessages”. I’m using “SimulateClick” and “SimulateType” only.

Thank you.

2

@Kamlesh_Bogun How did you resolve this?

3

@Haroon_Patel I haven’t resolved it yet. Still awaiting a solution. The error is occasional. My automation process is triggered every 4 hours. Sometimes I get the error, while the other times I don’t.

4

Having the same issue as well.

5

It it works at one time, and the other time it doesn’t, it is often timing related.

Play with the options ‘WaitForReady’ and maybe a small ‘DelayBefore’ for the elements that yield this instability. Not a guarantee for success but worth experimenting with.