Error : A task was canceled being thrown when connecting from Robot Tray

[raghukram (RAGHU RAM KROVVIDI)]

Hi All,

I am getting the below error when trying to connect from UiPath Robot after providing Orchestrator URL and Machine key. Can i know how this error can be resolved ?

RemoteException wrapping System.Threading.Tasks.TaskCanceledException: A task was canceled.
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Service.Utils.OrchestratorHttpHandler.d__7.MoveNext()

Thanks,
Raghu

[PD2 (Priya Estevez)]

Hi @raghukram,

Not sure if you’re using the 2019.10 version, and if you’re using the Cloud version you have to restart the robot machine.

Action Required: Please restart your robots

Action Required: Please restart your robots Today, we deployed an update to the Cloud Orchestrator which will require a robot restart. There is no disruption to the execution of any existing automations and the change itself should not cause any downtime to our Cloud Platform. However, future package downloads will be affected, so in order for your Robots to be able to run processes using new or updated packages, reconnecting to your Orchestrator service or performing a Robot service restart…

Please check this out: UI path update 2019.1.0 causing robot connection issue "Task canceled" - #2 by loginerror

Also make sure the firewall is not blocking the connection and the port is open.

Regards,
PD