Drag and Drop is not working

Hi @Sugumar8785 and apologies for the late response. We are trying to pinpoint the actual problem here, so could you help us out with more details?

  • Are you signed in, or connected to Orchestrator?
  • Does this still occur if you disable ZScaler?
  • Does this still occur if you are disconnected from the internet?
  • Could you tell us anything that might have been changed before you encountered this error such as: software installation, machine configuration, Studio was updated from version X to Y, and so on?

Thank you,
Alex