Download from storage bucket - Cannot find the requested page

Feedback Orchestrator
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1

Hi!

I’m having an issue with downloading files from storage buckets using the Orchestrator web application. Using the activities in Studio works just fine.

When I Press download, this page appears:
image

I fiddled around trying to see what stopped this request, and the only thing I saw was that Telemetry data is stopped by network policies in this on-premise environment:

image
image1291×342 32.1 KB

Anyone seen this before?

3

Hi @sven.wullum

Is this issue still present? (just to eliminate the possibility of a temporary outage)

4

Hey!

Yes, it is.

I was thinking maybe opting out of sending telemetry data might do the trick?

5

Maybe, but this looks like it would be linked to your specific infrastructure. I would strongly suggest to contact our technical support and your IT team to try to resolve this issue:

6

Thanks for replying. I’ve already raised a ticket.
Will update this thread when cause and solution is in place.

1 Like
8

Solution was to install and use Chrome instead of IE11!

1 Like
9

Thanks for letting us know! Makes sense as support for older browsers was stopped last year.

1 Like
10

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