Correct Selector but Click Does Not Work

Help Studio
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1

Good day fellow RPA,

The selector is properly selected as shown below:

image
image1917×713 58.2 KB

and it is properly highlighted by UI Explorer
image

But when we run the process unattended in the workspace, that click activity on ‘Choose File’ button does not work and it shows that the workspace is locked out even though the click activities or any other other UI activities before that activity works properly.

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image1241×713 50 KB

And it proceeds on the next process/activities although the element exists, there are no thrown errors on the that ‘Choose file’ button Click activity.

We already tried simulate click, the send window messages and other combination of properties of Click Activity but it still does not work.
We also tried going to that button using hotkeys and still not working.

Any ideas or approach we can try to implement to make it work? Any kind of help and insights will be appreciated.

Best Regards,
Anthony Jr.

2

Hi @anthonyjr ,
Can you share your link?
I think you need edit default time delay before
and edit attribute and edit selector
ex:

image
image1318×673 38.6 KB

regards,
LNV

3

@anthonyjr

  1. Try usin hardware events …keep windows messages and simulate to false
  2. Try to use the selector of choose file instead of whole space that also might help
  3. Alternately use cursor possition and give left top and x and y values to be 5 and 5 eqch

Cheers

4

Ahh sorry, but we can’t share the link.
We already tweak the selectors and attribute but sadly it still does not work.
Thanks for your insights sir @Nguyen_Van_Luong1 !

5

We already tried simulate click, the send window messages and other combination of properties of Click Activity but it still does not work.

We also tried different combinations of selectors and properties but sadly it still does not work.

Ahh yes, we also tried the cursor position properties, still does not work :frowning:

Thanks for your insights sir @Anil_G !

6

@anthonyjr

  1. Use delay before and also wait for page load complete
  2. If it is moving without clicking then hardware events only should won that case

cheers

7

please insert message box before an after click activity
then check click activity
or try NClick