Connected to orchestrator. Unable to retrieve a license in UiPath Assistant

[srivivek (vivek srivastava)]

Hi All,

I am getting message " Connected to orchestrator. Unable to retrieve license(please contact to your IT department)" while connecting Uipath assistant(Community edition) .

[suraj.setty]

Hi @srivivek

Please check If you have license available

UiPath Studio / Assistant: From using a community license to being signed in to Orchestrator.

Uipath Orchestrator How to Connect Your First Robot - Chapter 1

Thanks

[THIRU_NANI (NaNi)]

Hi! Welcome to Community!

Follow the below steps:

1. Logout from the Studio and Assistant
2. Close the studio and assistant
3. Open Assistant and Studio
4. In Assistant Click on user icon
5. Navigate to the Preferences->Orchestrator click sign in from there
6. This will redirect you to the Browser and asking you to open it with Studio
7. Click on open

This will automatically sign in to the studio cloud and assistant…

Try this and let me know

Regards,
NaNi