I have a scenario to change the queue status from to ‘In Progress’ status from ‘New’ status.
A Robot has to pickup and process related items together irrespective of the order that is present in the input.
A policy might have multiple version of the data present in the input spread sheet(refer input screenshot)
There are multiple robots present in the environment, a robot has to process all the versions of a policy together.
I thought of the using two queues one to have in the input data, and another to group input items based one the policy number and version number. Robot will be pointed to organiser queue and from code each and every items in work item queue will be accessed using ‘Get Queue items’ activity.
We were trying to use ‘Set Transaction Progress’ to change queue item status to ‘In Progress’ from ‘New’, but that failed with error Set transaction progress : Progress update is only permitted on items with status ‘In Progress’ Error code: 1000
Let me know any other solution or option for the above scenario.