Cannot Receive The Alerts Email After Enabling Using Default Credentials For Orchestrator Version 21.10.1

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Cannot receive the alerts email after enabling using default credentials for Orchestrator version 21.10.1 .

Root Cause: This exception will be encountered when there is no password set in IdentityServer.


Resolution: Use the following workaround

  1. Disable Use default credentials and save email settings using a fake username + password. (those will be saved in IS database)
P1.PNG
  1. Enable Use default credentials (we will save empty username, but the fake password will remain in place - saved in IS database.)
P3.PNG
  1. Orchestrator will receive the old-fake password, the decrypt exception anymore will not be encountered and it will be possible to proceed using default credentials.