Cannot create robot (the GUI image is missing)

Help
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1

Hi all,

This is my first topic on the UiPath Forum :slight_smile:

So we have been using UIpath for a while now and have 6 processes we want to schedule and run automatically. I understand we need to use Orchestator and a robot for that.

This is where I get stuck:

  1. I create a machine with the same name as my Machine Name in the Orchestrator Configuration.
  2. I give the machine 1 license for unattended runtimes and 1 license for testing runtimes.
  3. I copy the machine key in the Orchestrator Configuration and copy-paste the orchestrator URL.
  4. I click connect; it says “connected, unlicensed”.
  5. Then I try to create a robot but there is no option to. There is simply no “+” button.

image
image1442Ă—284 28.2 KB

I have read other topics and checked the correct role/permission: I gave my login all permissions available: both in tenant and in folder.

We are using UIpath Assistant 20.10.2 and UIpath StudioX Community 2020.10.2.

What am I doing wrong?

Thanks for all the help!

2

Anyone any ideas?

3

@OSW_Shop

Check Tenant->License page, There you can see the available licenses

If you have enough license then can you share the license page?

Thanks

4

Hi Ksrinu,

Thanks for replying.

This is what the license page shows:

image
image1145Ă—597 46.7 KB

Hope this can explain the cause.

5

Hi @OSW_Shop,

Kindly mention the orchestrator url as per this blog and try once

Hope this helps,

Regards,
Neelima.

6

Hi 1996,

I have pasted the entire orchestrator url, like this:
https://cloud.uipath.com/**********/********Default/

It’s also connected, but it says unlicensed. I think because there is no robot. But the problem is that I can’t create a robot.

Any other ideas?

7

The link is like this: [https]://cloud.uipath.com/*********/**********Default/

8

image
image795Ă—590 23.7 KB

9

anyone any ideas?

10

https://forum.uipath.com/t/re-robot-not-showing-in-orchestrator-when-trying-to-run-a-job/320484?u=santiago_gallego