Best way to allow access to a Queue from multiple folders?

We have multiple folders, per department - ie Marketing, Technology, Compliance - with different robots in each folder. The Default folder does still exist.

We need to make a Queue that all automations in any folder can add items to, without granting the robots access to other folders besides their own. What’s the best way to do this?

  • create the Queue in the Default folder and then grant access to the Default folder to everyone (an acceptable exception to the folder permissions restrictions)? How would we grant them access to create items in a Queue in another folder but not be able to see anything else in that folder?

  • create the Queue in the Default folder and then create a linked queue in each other folder

Both seem like an administration hassle. Isn’t there a way to create like a “global” queue that everyone in the instance can see? Or a global folder that everyone can see without explicitly granting permissions? Some other better way besides having to grant permissions to each user or create multiple linked queues?

And we are going to have the same challenge with Assets and Storage Buckets. We will need some Assets and Storage Files to be visible to all robots regardless of which folder the robot is in. So…how?

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