Automation Package mismatch but versions are identical

Help StudioX
1

Hi! I’m getting an error on windows RDP Session when a remote app should be executed. The message says, UiPath Package mismatch… I have double checked the version of RemoteRuntime local and on remote machine, it is the same.

So I have downloaded the newest release of RemoteRuntime and installed local and remote, same error message. Everything else is working as usual.

What else can cause this error ?

Every help greatly appreciated.

martin

2

  1. Check UiPath Studio Version:
    Ensure that the version of UiPath Studio installed on both the local and remote machines is the same. Sometimes, compatibility issues arise when different versions are in use.

  2. Environment Variables:
    Confirm that the environment variables related to UiPath are correctly set on both machines. Look for variables like UiPath or similar in the system and user environment variables.

  3. Logs and Event Viewer:
    Check the logs generated by UiPath for more detailed error information. The Windows Event Viewer might also provide insights into any issues during the execution of the remote app.

  4. Firewall and Antivirus:
    Ensure that the firewall or antivirus software on both machines is not blocking the communication between UiPath components.

  5. User Permissions:
    Verify that the user account running the remote app has the necessary permissions on both the local and remote machines. This includes file access permissions, registry access, and network permissions.

  6. Network Issues:
    If the machines are in different network domains or there are network restrictions, it might affect communication. Check if there are any network issues preventing the proper functioning of UiPath.

  7. Reinstall UiPath Components:
    As a last resort, you might want to try uninstalling UiPath components completely from both machines and then reinstalling them. This can sometimes resolve issues related to corrupted installations.

  8. UiPath Community/Forum:
    If the issue persists, consider reaching out to the UiPath community or forums. Other users might have encountered a similar problem and could provide valuable insights or solutions.

Remember to back up any important data before making significant changes to your system.