So my company uses a few paid licenses (Attended - Named User) and this works as intended. I assigned some automation express licenses to a few people (including myself), but automations in the personal workspace do not show up in assistant. The assistant is connected to orchestrator, the users have a personal workspace and I have automations in there (both published from studioX as well as manually uploaded into the personal workspace). Why can’t I see any automations in Assistant?
Hi @a.provily
Welcome to UiPath,
Check below link
Just refresh, and try to search in assistant by process name .
if you found helpful, mark as a solution tick
Happy Automation
Hi @a.provily,
Can you check what shows up in your assistant under help as shown in screenshot?
Additionally, ensure the user has the correct license assigned in Orchestrator, that the “Enable user to run automations” option is enabled, and that the UiPath Assistant is correctly configured and connected to Orchestrator.
Also, please note that only you will be able to see automations from your personal workspace and nobody else unless you share those automations.
Regards
Sonali
Hi, the company policy says “automation express” just as in your screenshot. The account has an Automation express license assigned. I assume the correct configuration of assistant is to connect it to our tenant by logging into their linked account?
I know they can only see the personal workspace automations. The processes I want to see, are in my personal workspace. I really don’t know what else there is. I am admin as well, so i gave myself every permission there is just so see if it could be something about permissions..
Already tried this, but nothing works sadly.
Hi @a.provily,
can you re-install assistant as mentioned in the below thread, looks like a similar problem?
Regards
Sonali
Hi @a.provily
Could you please share the UiPath studio and assistant version screenshot.
Or Try below, might be helpful.
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Close UiPath Assistant. Go to C:\Users<YourUsername>\AppData\Local\UiPath, delete all files inside, and restart UiPath Assistant.
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In Orchestrator, go to Robots, remove the robot’s machine assignment, reassign it to the correct machine, and restart UiPath Assistant.
Happy Automation!
Also would be worth checking
1)if you have published automations to the tenant you are connected to as per your above screenshot.
2)if are you logged in as same user for who you are trying to see automations in personal workspace.
if both these are already verified and is right, then please follow the thread I have shared above and try to re-install assistant.
Hope this helps.
Regards
Sonali
Step 1 did not work.
Step 2 got me thinking however, maybe I’m missing something. I thought a robots and machines in Orchestrator were only used with unattended running and unattended licenses. We don’t have those and I’m trying to use the automation express licenses (we get 100 of those along with our paid attended licenses) to have people use assistant on their own PC to use simple automations. What exactly would I need to configure with robots and machines in order to do that? We have been using UiPath for quite a while, but I still find Orchestrator quite confusing…
Yes we have automations in the tenant. Our named user attended license can see those automations and run them. The individual business users with only automation express licenses cannot see the tenant automations, as expected. However, they also cannot see the automations in their own personal workspace folder.
Reinstalling the assistant did not work.
Hi @a.provily,
can you try connecting assistant using machine key instead and see?
Add your machine in orchestrator under tenant->machines, then copy machine key, provide the same in your assistant to log in.
Regards
Sonali